Community Manager

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other our residents and vendors. We believe our focus on quality consistency and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at The Westside - Plano TX

WHAT WE OFFER

• Generous PTO program

• 13 paid holidays plus 3 floating holidays and paid volunteer day

• Comprehensive affordable medical coverage as well as company-paid dental and vision coverage available to all full-time regular associates

• 401k with exceptional employer match

• Assoicate Apartment Discount

• Educational Assistance Program (tuition and certifications)

• Company-paid employee assistance mental health and wellness programs

REQUIREMENTS

• 3 years maintenance experience (apartment maintenance experience preferred)

• 1-2 years maintenance supervisory experience

• Troubleshooting and problem-solving skills.

• Budget or basic business finance helpful.

• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.

• Valid drivers license (free from major moving violations) and dependable transportation.

PHYSICAL REQUIREMENTS

• Must be able to use various hand tools and test equipment.

• Must be able to bend stoop and kneel for extended periods of time.

• Must be able to push and pull up to 300 pounds on wheels.

• Must be able to lift up to 50 pounds.

• Must be able to climb ladders of up to 40 feet in height.

• Must be able to use a hand-truck and/or operate company vehicles.

RESPONSIBILITIES

• Completes maintenance work orders for residents (service appliances plumbing HVAC systems minor electrical gate systems pool operations etc.).

• Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights weekends and holidays.)

• Prepares vacant apartments to make rent ready.

• Performs preventative maintenance work.

• Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment appliances etc.

• Interacts directly with residents.

• Delegates service requests to Service Technician and Property Monitors.

• Maintains logbooks and databases; enters service requests and status updates into database.

• Plans daily activities (includes checking on work orders prioritizing requests and completing administrative paperwork).

• Selects external contractors and monitors their work performance.

• Supports the General Manager in meeting budget responsibilities.

• Manages property inspections life safety pool elevators lighting etc.

• Follows and promotes company policies and procedures.

• Must make Customer Service a priority.

• If the property does not have a housekeeper or property monitor light cleaning duties will be required such as cleaning models club house leasing office emptying trash cleaning the grounds and amenity areas etc.

• Maintain (clean orderly and working in conditions) all amenity areas (pools compactors weight rooms parking decks etc.)

• Helps support property rehabilitation (improvement) process.

• Completes all QA inspections on new construction properties. (Interior exterior)

• Helps evaluate all Service Technician and Property Monitors. (Quarterly and yearly).

CUSTOMER SERVICE RESPONSIBILITIES

• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends if applicable. Personal appearance must be clean and neat at all times according to PAC policy.

• Communicate with residents and prospects in a manner consistent with PACs standards.

• Read and/or listen to resident requests/complaints.

• Receive resident complaints in a calm open and professional manner.

• Solve problems quickly usually within 24 hours or contact supervisor for immediate assistance.

• Deliver newsletters correspondence etc. to residents apartment.

• Coordinate set up attend and clean up after resident functions (food tables display areas etc.) as requested by the General Manager.

Please review the job applicant privacy notice here.

EEO Statement

PAC is an equal opportunity accordance with applicable law we prohibit discrimination against any applicant employee or other covered person based on any legally recognized basis including but not limited to: veteran status uniformed servicemember status race color caste immigration status religion religious creed (including religious dress and grooming practices) sex gender gender expression gender identity marital status sexual orientation pregnancy (including childbirth lactation or related medical conditions) age national origin or ancestry citizenship physical or mental disability genetic information (including testing and characteristics) protected leave status domestic violence victim status or any other consideration protected by federal state or local law. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email

Required Experience:

IC