Front Desk Receptionist / Patient Experience Concierge

Front Desk Receptionist / Patient Experience Concierge

The Oasis Center – Award-Winning Aesthetics & Wellness

Full-Time | In-Person | Growth-Oriented Role

Are you the kind of person who lights up a room when you walk in? Do people naturally feel welcomed, cared for, and excited after speaking with you?

The Oasis Center is looking for a friendly, bubbly, and dependable Front Desk Receptionist / Patient Experience Concierge & Membership Specialist to be the warm face and voice of our award-winning practice. You’ll play a key role in creating unforgettable first impressions, building relationships, and helping patients discover the benefits of our memberships.

About Us:

The Oasis Center is an award-winning medspa, named “Best of the Best” by the Houston Chronicle , and the first and only Mind, Face & Body BTL Center in Texas .

We are a fast-growing, high-end aesthetics and wellness center known for exceptional patient experiences, advanced technologies, and a positive, team-focused culture.

What You’ll Do:

• Greet patients with warmth, enthusiasm, and professionalism.
• Answer phones, texts, and online inquiries with a positive, helpful tone.
• Schedule appointments and manage patient flow efficiently.
• Check patients in/out and collect payments.
• Serve as our Membership Specialist—educate patients on membership options, benefits, and promotions.
• Confidently present and enroll patients into memberships.
• Track and support membership renewals and upgrades.
• Keep the front desk and lobby organized, clean, and welcoming.
• Support the clinical and management team as needed.

Who You Are:

• Naturally friendly, upbeat, and people-loving.
• Comfortable starting conversations and making recommendations.
• Excellent communicator (in person, phone, and text).
• Organized, reliable, and detail-oriented.
• Tech-comfortable and eager to learn.
• Passionate about aesthetics, wellness, and customer experience.

Experience in a med spa, medical office, dental office, or spa is a plus — but personality and attitude matter most.

Why You’ll Love Working at The Oasis Center:

• Positive, supportive, team-oriented culture.
• Opportunity for growth and advancement.
• Staff perks & discounts on services.
• Performance bonuses & incentives.
• Beautiful, modern work environment.

Schedule:

• Full-time, in-person.

The Oasis Center is an innovative aesthetics and wellness center in Sugar Land, Texas. Discover a unique intersection of beauty and health at our premier destination for transformative aesthetics and wellness services.