Executive Assistant, SVP

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the People team and is responsible for providing key administrative, clerical, and organizational support to the SVP, Talent and Culture.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Protects the integrity of confidential information for all matters
• Frequent need to shift priorities and quickly adapt to competing demands, while demonstrating the highest level of professionalism and efficiency in a fast-paced environment
• Manage an active calendar of appointments while ensuring our Executive’s schedule is followed and respected. Keeping our leader well informed of upcoming commitments and responsibilities will be a key priority
• Arrange complex domestic and international travel plans, itineraries, and agendas; collect documents for travel-related meetings; coordinate on/off-site meetings
• Interacts with all levels of management, corporate clients, and business community leaders
• Responds to customer requests and complaints within limits of authority and directs inquiries outside of authority to the appropriate staff member
• Compose Correspondence, prepare presentations, reports and other ad hoc materials
• Receives incoming telephone calls and inquiries; handles or routes calls appropriately
• Manage time and attendance, expense reports, invoices and ordering of supplies
• This position is on-site at our Skyview Campus (1 Skyview Dr. Fort Worth, TX 76155) five day a week

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in relevant field or equivalent experience/training
• 7+ years of experience in a prior executive assistant role supporting a C-Suite officer

All you'll need for success (continued)

Skills, Licenses & Certifications

• Knowledge of Microsoft Office Suite to include Word, Excel, Outlook, etc.
• Ability to possess the highest regard for confidentiality and professionalism
• Knowledge of policies, procedures, and corporate structure
• Ability to be self-motivated with strong organizational skills, ability to prioritize work and meet deadlines
• Ability to demonstrate excellent analytical and problem-solving skills
• Ability to perform in a fast-paced environment, handle multiple tasks simultaneously, work extended hours and/or weekends as needed.
• Ability to partner and collaborate with other Executive Assistants and team members in a proactive and positive manner
• You are known for your emotional/social intelligence, your extremely high level of professionalism, and your positive ‘can-do’ attitude
• You possess expert-level writing, editing, grammatical, and research skills
• Demonstrate leadership and diplomacy to maintain credibility, trust and support with senior management
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Ability to secure appropriate airport authority and/or US Customs security badges, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.