Housekeeping Supervisor- DoubleTree Medical Center

“Be the Leader Behind Our CleanStay Promise.”

Located in the heart of the Medical Center district, DoubleTree by Hilton – Medical Center serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter.

We’re looking for dedicated, service-oriented team members who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact—whether through a warm greeting, a clean and comfortable room, or seamless service—we’d love to have you on our team.

At the DoubleTree by Hilton Medical Center, cleanliness isn’t just about appearance—it’s about comfort, care, and peace of mind. Our guests include healthcare professionals, patients, and families during some of life’s most important moments. That’s where you come in.

As a Housekeeping Supervisor, you’ll lead a dedicated team that delivers exceptional cleanliness with compassion. You’ll set the standard on the floors, support and motivate your team, and ensure every guest room and public space reflects the warmth and quality DoubleTree is known for—especially in a medical-center environment where details matter most.

This is a hands-on leadership role for someone who takes pride in doing things right, leads by example, and understands that a clean, quiet, and welcoming room can truly make a difference.

A Housekeeping Supervisor is responsible for leading, training, and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Shift Pattern: Weekends required

Pay Rate: $16.50 per hour

The Benefits – Hilton is proud to support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources, including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training, and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, train, and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of, assign for cleaning, and inspect rooms
• Verify and reportthe status and/or discrepancies of rooms
• Monitor payroll reports, work schedules, lost and found program, stock rooms, carts, and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in performance evaluations of Room Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly, and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision, “to fill the earth with the light and warmth of hospitality,” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!