Bilingual Customer Service Representative English/French Canadian (CTX)
Regal Staffing Services is currently recruiting for the role of Bilingual Customer Service Representative English/French Canadian in the Alliance area.
Pay Rate: $17.00/hr.
Shift: 1st Shift.
Schedule: Monday to Friday - 8:30am-5pm CST.
Key Responsibilities:
- Handle inbound customer calls for inquiries, orders, billing, account support, and technical assistance.
- Identify and resolve customer issues efficiently using internal tools and resources.
- Provide professional, empathetic, and accurate customer service.
- Assist with orders, returns, exchanges, shipment tracking, and account updates.
- Document customer interactions and resolutions in company systems.
- Collaborate with internal teams to resolve escalated or complex issues.
Qualifications:
- Bilingual (French Canadian & English) - verbal proficiency required.
- High school diploma.
- Basic customer service and phone experience.
- Strong communication, problem-solving, and data entry skills.
- Reliable remote setup with minimum 100 Mbps internet speed.
- Ability to work a set schedule with flexibility as business needs require.
- Professional, adaptable, and able to work in a fast-paced environment.
- Pass a criminal background check.
Apply Online:
- See All Jobs:
Questions?
Office Number 469- 522-3551.
Ask for: Letica or Lupe.
Branch Address: 2410 Luna Rd Suite 180 Carrollton, TX.
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