General Clerk

Strativia
Mcallen, TX
Job Purpose:
The General Clerk provides a variety of receptionist, clerical, and administrative support duties for litigation staff. This role requires strong organizational skills, attention to detail, and the ability to exercise judgment when interacting with staff and visitors. The General Clerk will work under the direction of the Office Manager to ensure smooth daily operations.

Responsibilities:
  • Receive and direct incoming calls and office visitors.
  • Enforce administrative rules for facility access, ensuring only authorized visitors enter.
  • Maintain telephone switchboard and notify staff of calls or visitors.
  • Monitor office security using CCTV and assist with access reporting.
  • Receive, screen, and distribute incoming mail and packages.
  • Respond to inquiries via phone, email, fax, and letters, or direct to appropriate staff.
  • Prepare and maintain travel itineraries for case witnesses and staff.
  • Assist with opening/closing cases in Caseview and assembling new case files.
  • Support litigation staff by coordinating arrest notifications and communicating docket changes.
  • Assist with filing appeal documents and maintaining accurate case records.
  • Manage government vehicle binders, keys, Wex cards, receipts, and mileage logs.
  • Assist with property inventory, including submission of excess property.
  • Support annual records inventory for civil and criminal case files.
  • Draft, edit, and produce documents using Microsoft Word, Excel, PowerPoint, and Outlook.
  • Maintain SharePoint and other electronic filing systems.
  • Provide litigation support to Duty AUSAs and Legal Assistants.
  • Other duties as assigned.
Education and Qualifications:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Skill in creating, editing, and managing a wide variety of documents, spreadsheets, and databases.
  • Strong interpersonal and communication skills, with the ability to handle inquiries professionally.
  • Experience handling sensitive information and enforcing administrative/security policies.
  • Prior experience in clerical, receptionist, or office support roles preferred.
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization.

Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
Posted 2025-09-02

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