Executive Housekeeper
- Lead short- and long-term planning for housekeeping operations and guest room preventative maintenance.
- Develop and manage budgets, labor cost plans, and departmental objectives.
- Maintain optimal inventory levels of housekeeping and laundry supplies.
- Train staff on guest interaction standards and service excellence.
- Implement and uphold a rigorous room inspection program.
- Ensure compliance with all safety, security, OSHA, and ADA policies.
- Collaborate closely with other departments to support hotel-wide initiatives.
- Conduct daily room inspections to uphold quality standards.
- Manage procurement of linens and supplies, ensuring cost-effective purchasing.
- Stay current with housekeeping and laundry technologies.
- Partner with vendors to ensure timely delivery, competitive pricing, and equipment maintenance.
- Mentor and lead a multilingual, multicultural team with empathy and professionalism.
- Oversee turndown service and accommodate special requests for VIP guests and dignitaries.
- Maintain staffing levels aligned with service goals and guest expectations.
- Coach and counsel team members to uphold Hyatt's service standards and procedures.
- Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Referral Bonuses up to $500.00 - for bringing new members to our team
- Free and Discounted Room Nights - at Hyatt Hotels around the world
- Free Parking - Downtown Austin in our on-site garage!
- Discounted Bus Passes - subsidized by Hyatt, paid through payroll deduction
- Paid Time Off - after 90 days of service
- Financial Assistance - Tuition & Gym reimbursement
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance - Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources
- Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
- Minimum of 4 years of progressive experience in hotel Rooms Management, preferably within the Hyatt brand or a comparable hospitality environment.
- Service-driven mindset with polished and professional presentation skills.
- Degree in Hotel or Hospitality Management is preferred but not required.
- Demonstrated strengths in high energy leadership, entrepreneurial thinking, team motivation, and effective communication.
- Track record of delivering exceptional guest service while driving operational efficiency and profitability.
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Word and Excel.
- Strong organizational, interpersonal, and administrative capabilities.
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