Operations Associate, Los Angeles

👋 About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

💼 About the Role

As an Operations Associate at sunday, you’ll play a key role in supporting our US Operations team to deliver a best-in-class experience for restaurateurs. Once a restaurant decides to partner with us, you'll step in to help bring everything to life, working behind the scenes alongside our Sales and Operations teams to complete critical onboarding tasks and ensure a smooth, timely launch.

With thousands of restaurants in the mix, we operate in a fast-paced, dynamic environment, and we’re looking for someone who thrives in it. If you're detail-oriented, love checking things off a list, and enjoy working collaboratively across teams, we’d love to meet you.

You’ll report to the Senior Operations Manager and collaborate daily with teammates in Atlanta, Chicago, New York, London, Paris, and beyond.

🔥 Key Responsibilities

• Support key onboarding steps such as account configuration, QR code design and ordering, and menu setup
• Coordinate with Account Executives, Operations Managers, and our internal design team to keep things running smoothly
• Partner with our external QR code vendor to manage the design and production process for our core Digital Bill product
• Assist with special projects, ad hoc audits, and general data hygiene to ensure clean, accurate records across systems
• Contribute ideas and feedback to improve our processes and help reduce the time from signed deal to restaurant launch

😊 About You

• Based in Los Angeles
• Have 0–2 years of experience in support, customer success, or operations—ideally at a startup, in the hospitality/food industry, or in professional services
• Highly organized, you’re comfortable navigating spreadsheets, trackers, and CRM systems
• A structured thinker with project management skills: reliable, detail-oriented, and a clear communicator across teams
• You bring an owner mentality and a desire to grow with the team
• You're energized by the idea of scaling a startup and are always ready to roll up your sleeves and build something great
• [Preferred] 1+ year in the hospitality industry as a server or manager

⛳️ Compensation, Perks & Benefits

• Competitive salary and stock options
• 100% health coverage for you and your family

• Unlimited PTO
• Broad scope of responsibilities and ample opportunities to grow

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).