Business Analyst II
Job Responsibilities:
- Ability to communicate effectively and professionally, with internal and external parties as required.
- Established analytical and problem-solving skills.
- Customer service orientation, serving internal and external clients.
- Excellent attention to detail.
- Capable of working independently and as a team member.
- Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
- Ability to adapt to changing markets, systems, and processes.
- Ability to obtain and analyze data with general supervision and can reason through scenarios to suggest course of action or remediation.
- Prior experience in the retail energy industry using CRM and/or Order-to-Cash workflow systems
- Working knowledge of UDC/ISO/LDC market EDI transactions
- Intermediate skills in Microsoft Suite and/or SQL database query development
Skills:
- Verification of contracts
- Excel
- Salesforce
Education/Experience:
- High School.
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