Assistant Site Manager - Grimes
Job Title: Assistant Site Manager
Location: Grimes, IA
Company: Tommy’s Express Carwash
About Us: Tommy’s Express Carwash is a fast-growing company dedicated to providing top-notch car washing services. We pride ourselves on delivering exceptional customer service and maintaining the highest standards in car care. We are looking for a motivated and experienced Site Manager to lead our team and ensure our members receive outstanding service.
Job Description:
We are seeking an experienced Assistant Site Manager to oversee daily operations at Tommy’s Express Carwash. The ideal candidate will have a strong background in management, excellent leadership skills, and a passion for customer service. As a Site Manager, you will be responsible for ensuring the smooth operation of the site, leading a team of employees, and delivering an exceptional experience to our members and guests.
Key Responsibilities:
- Lead and manage a team of car wash attendants and support staff
- Ensure high standards of customer service are maintained
- Oversee daily operations, including scheduling, training, and performance management
- Maintain and monitor inventory of supplies and equipment
- Handle customer inquiries, complaints, and feedback in a professional manner
- Implement and maintain safety procedures and protocols
- Ensure the cleanliness and organization of the site
- Develop and implement strategies to increase membership and customer retention
Qualifications:
- Proven experience in a management role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to handle and resolve conflicts effectively
- High level of organization and attention to detail
- Customer-focused mindset with a commitment to delivering excellent service
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of car wash equipment and maintenance is a plus
Benefits:
- Competitive pay, including bonuses and additional incentives
- Health, dental, and vision insurance
- Paid time off
- Opportunities for advancement within the company to Site Leader
- Employee discounts on car wash services
How to Apply:
If you are a motivated and have a passion for customer service, we would love to hear from you. Please submit your resume along with your application.
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