Network Administrator & IT Support Specialist
Location: Grand Prairie, TX (Traders Village)
Traders Village—the largest weekend marketplace and entertainment destination in Texas—is hiring a Network Administrator & IT Support Specialist . This is a hands-on role that blends network and systems administration with direct IT support for our staff and operations across Grand Prairie, Houston, San Antonio, and Western Playland in Sunland Park, NM .
We’re looking for someone who can keep a complex multi-site environment stable while also jumping in to solve end-user problems. If you’re equally comfortable configuring switches and calming down a frazzled cashier with a broken POS, this job is for you. What You’ll Do
- Maintain and monitor switches, access points, and multi-site network connectivity (fiber, copper, wireless, VPN tunnels).
- Administer Windows Server 2025 , Active Directory (hybrid with Microsoft 365), and Hyper-V virtual environments.
- Manage Microsoft 365 services: Exchange Online, SharePoint, Teams.
- Provide front-line IT support for staff, including POS systems used for tolls, food, and rides.
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
- Create and maintain IT documentation, manage hardware/software inventory, and assist with procurement.
- Provide on-site weekend support during business operations.
- Minimum 3 years proven experience in network administration + helpdesk support .
- Strong skills with Windows Server, Active Directory, Hyper-V, and Microsoft 365.
- Solid understanding of TCP/IP, DNS, DHCP, VPNs, and hands-on with Ubiquiti gear.
- Experience with POS systems a plus.
- Strong troubleshooting ability and clear, customer-friendly communication.
- Ability to balance multiple priorities, work independently, and travel occasionally to other sites.
- Associate’s or Bachelor’s degree in IT (or equivalent experience).
- Must be able to work weekends regularly.
- Be part of a small, dedicated IT team supporting a unique, fast-paced business that combines flea markets, food, rides, and entertainment.
- Opportunity to work across multiple disciplines: network infrastructure, servers, cloud, and end-user support.
- Competitive pay and benefits.
- A role where your work directly keeps our business running every weekend.
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