Accounts Receivable Manager
With over 18 years of experience and hundreds of million-dollar projects completed, Hays Electrical Services provides excellent service to customers in hospitality, commercial, and solar industry. Hays Electrical Services approaches each project with a cooperative mindset, working with business owners, contractors, and subcontractors towards the common goal – successful project delivery.
Position Overview :Hays Electrical Services is seeking a detail-oriented and strategic Accounts Receivable Manager to lead our billing and collections operations. This role is responsible for ensuring accurate and timely invoicing aligned with project contracts and milestones, maintaining healthy AR aging, and driving cash flow through proactive collections and forecasting. The ideal candidate will collaborate closely with Project Managers, legal, and finance teams to resolve billing issues, enforce compliance, and support audits. This is a hands-on leadership role that also involves mentoring AR staff, optimizing systems like Procore and Viewpoint Spectrum, and building dashboards to track key AR metrics.
Key Responsibilities:
- Oversee and ensure accurate, timely submission of customer invoices in alignment with project contracts, milestones.
- Partner with Project Managers to verify that all change orders are billed per NTP and align with policy (i.e., must be billable the month after NTP or work stops).
- Maintain and reconcile AR aging reports weekly to avoid delinquencies.
- Implement a structured collection process, including proactive outreach, escalation protocols, and coordination with customers’ AP teams.
- Track and forecast expected cash inflows; prepare weekly and monthly AR cash flow reports for leadership.
- Lead collections meetings with internal and external stakeholders.
- Own AR components of monthly WIP audits—ensuring billed vs. unbilled amounts are accurate and all outstanding balances are explainable.
- Ensure compliance with internal billing procedures and customer contractual terms.
- Support month-end closing process and assist with journal entries and account reconciliation as needed.
- Support the CFO and Controller with ad hoc reports and special projects.
- Support quarterly and year-end financial audits with documentation and reconciliation.
- Coordinate with PMs and legal/commercial teams to resolve invoice disputes or payment holds.
- Prepare and review bank related reports / certificates as needed.
- Maintain records of all billing issues, resolutions, and client communications.
- Lead and mentor a team of AR specialists or billing coordinators.
- Build dashboards and KPIs for DSO, AR aging, % past due, and collection effectiveness.
- Continuously improving AR processes, systems (e.g., Procore, Viewpoint Spectrum), and controls.
Qualifications:
- Bachelor’s degree in accounting, Finance, or related field.
- 5+ years of progressive experience in AR, preferably within construction, subcontracting, or electrical contracting.
- Familiarity with AIA billing, SOV structures, and lien waiver processes.
- Experience with Procore, Viewpoint Spectrum, or similar construction ERP systems.
- Exceptional Excel skills; able to build reports, pivot tables, and formulas.
- Detail-oriented, deadline-driven, and comfortable enforcing collection policies.
- Strong communication and interpersonal skills to interface with PMs, GCs, and owners.
- Key Performance Metrics
- Days Sales Outstanding (DSO)
- % of AR past due to over 30 / 60 / 90 days
- Billing submission time vs. project milestones
- Accuracy of billed vs. unbilled revenue during WIP audit
- Resolution time for billing disputes
- % collections vs. forecasted
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional growth and advancement within a rapidly expanding company.
- Collaborative and supportive work environment.
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