Service Advisor

Johnson Sewell Ford Lincoln
Marble Falls, Burnet County, TX

We are seeking a Service Advisor to join our team! This role involves assisting customers with repair and maintenance service requests, ensuring accurate documentation of customer concerns on repair orders, and advising on necessary scheduled maintenance. The Service Advisor reviews repair actions with customers upon vehicle delivery, supports the Service Manager, maintains accurate repair records, promotes company activities, and follows safety and environmental practices. Additional duties as assigned. Service Advisor Compensation and Benefits: * Competitive Pay - Commission Based

  • Health, Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
Service Advisor Responsibilities: * Greet customers promptly. * Obtain customer and vehicle information.
  • Maintains a clean, professional environment.
Clearly report all vehicle symptoms as described by the customer. * Determine and recommend maintenance base on age, mileage and history of vehicle. * Prepare a complete and accurate estimate of cost for labor and parts. * Establish follow up time. * Monitor the progress of each vehicle throughout the day, and update customers frequently. * Verify that the final invoice reconciles with the work performed on the repair order.
  • Work evening, weekend and holiday work hours as required.
Explain all completed work and charges to customers. Service Advisor Requirements:
  • 2+ years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required * Ford Certification * Previous experience at a Ford dealership is preferred * B level qualifications, including Diagnostic, Electrical and Engine Repair * Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment * Excellent customer service skills and basic computer competencies * Positive, friendly attitude, along with an eagerness to improve * Enjoy working in a dynamic environment * Teammate with ability to collaborate with others effectively
  • Valid driver's license and clean driving record
Ability to learn new technology, repair and service procedures and specification By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 2025-08-28

Recommended Jobs

Lufkin Awaits: Adventure Off the Beaten Nursing Path!

NurseRecruiter
Lufkin, TX

RN Medical-Surgical job in Lufkin, TX Explore the vibrant city of Lufkin as a travel nurse in the Medical Surgical specialty! This opportunity allows you to support local communities while experienci…

View Details
Posted 2025-07-30

Silversmith Trainee

CSV-CLINT ORMS ENGRAVERS AND SILVERSMITH'S
Kerrville, TX

Clint Orms Engravers & Silversmiths are currently seeking Silversmith trainees to join our team! The candidate must be good at working with their hands and take pleasure in practical work.  Clint Or…

View Details
Posted 2025-08-25

Grade Checker

DNT Construction
Houston, TX

DNT Construction, LLC is looking for field personnel as a Construction Grade Checker for rough and precise grading. Our Grade Checkers are responsible for understanding plans and specs, layout of c…

View Details
Posted 2025-07-31

NOW HIRING - DFW Warehouse Positions

Belmar Integrated Logistics
Lewisville, TX

Belmar Integrated Logistics offers great career opportunities in the DFW area.  Great Benefits - Great Team - Advancement Opportunities Benefits For ALL EMPLOYEES Include: Health/Dental/Vision…

View Details
Posted 2025-09-11

JET'S PIZZA DELIVERY DRIVER

JETS PIZZA TX005
Frisco, TX

Job Description Job Description Come drive with usl Whether you're looking for a new career or a second job to earn supplemental income, we're looking for motivated, hardworking individuals who w…

View Details
Posted 2025-07-29

Full Stack Developer

E-Space
Arlington, TX

Ready to make connectivity from space universally accessible, secure, and actionable? Then you’ve come to the right place! At E-Space, we’re focused on bridging Earth and space with the world’s mo…

View Details
Posted 2025-09-14

School Bus Drivers (Part-Time)

St. Stephen's Episcopal School
Austin, TX

St. Stephen's Episcopal School is seeking part-time afternoon Bus Drivers to join our team! Available work hours are Monday - Friday from 4 - 10 pm. Job Duties: - Transport students to and fro…

View Details
Posted 2025-09-08

Planned Distribution Arborist (FT)

ACRT, Inc.
Dallas, TX

ACRT, Inc. Please Apply at: Full time Regular About The Team: At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s…

View Details
Posted 2025-09-02

Full Time ObGyn Job Lubbock, TX

Covenant Health Covenant Health
Lubbock, TX

Covenant Medical group is seeking a full-time physician with experience in Obstetrics and Gynecology to join its team. In this role, you will join seven board-certified OB/GYN physicians and two Mate…

View Details
Posted 2025-09-10

Executive Director - Grants and Entitlements

Richardson, TX

Region: 10 School District/Employer: District Category/Employer: , Position: Executive Director, A…

View Details
Posted 2025-08-07