Automotive Mobile Service Technician

Ford Field Service TechnicianLocation: Irving, TX 75062Compensation: Competitive pay based on experience and certifications and a generous signing bonus! About the JobWe are seeking a Ford Field Service Technician to provide expert repair and maintenance support directly at customer sites. This role is responsible for diagnosing, servicing, and completing repairs using advanced diagnostic equipment. The position requires technical skill, attention to detail, and the ability to deliver quality service while representing the dealership in the field. Responsibilities * Deliver professional service and support during on-site visits * Diagnose vehicle concerns, perform inspections, and complete repairs efficiently * Use computerized diagnostic tools to evaluate and resolve issues * Handle light and medium-duty repairs, including: * Brakes, electrical systems, and HVAC * Suspension, drivetrain, and steering components * Gas and diesel engines * Transmission and transaxle systems * Prepare work orders and submit detailed service documentation * Identify warranty concerns, maintenance needs, and product upgrade opportunities * Work with management and other technicians to resolve complex repairs * Provide customer education or training on vehicle systems when necessary * Follow dealership safety guidelines and maintain a clean, organized workspace * Maintain an efficiency level of at least 85% Qualifications * High school diploma or equivalent required * Minimum of 2 years’ experience in an automotive or medium-duty repair setting * Skilled in one or more of the following areas: Automobile (A1–9), Medium/Heavy Truck (T1–8), School Bus (S1–7), or Transit Bus (H1–8) * Eligible to obtain a CDL with passenger and air brake endorsements * ASE certifications or ability to successfully pass exams * Strong mechanical and troubleshooting ability * Effective communication and customer service skills * Reliable, professional, and able to work independently Physical Requirements * Must be able to lift, push, and pull up to 50 lbs. * Regular kneeling, squatting, crawling, and climbing required * Manual dexterity to handle tools and vehicle components * Ability to maintain a valid CDL, including passing DOT medical and driving requirements Pay & Benefits * Compensation based on skill level and certifications * Full-time position with schedule flexibility Our benefits package includes: * Health, dental, and vision insurance * 401(k) retirement plan * Vacation Pay * Employee vehicle purchase program * Ongoing training and career development * Long-term job security in a supportive environment About UsModel 1 Ford is a trusted, family-owned dealership committed to serving customers and employees with integrity. We offer a professional workplace where individuals can grow, advance, and make a meaningful impact in the automotive service field. Model 1 Ford is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected categories.