Member Services Representative, Payments Processing

SGS Consulting
Texas

Job Responsibilities:

  • Process domestic and international funds transfers accurately and efficiently.
  • Perform daily general ledger balancing and account reconciliation activities.
  • Research, log, and resolve payment discrepancies, return items, and account adjustments.
  • Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions.
  • Support fraud investigations and resolution efforts.
  • Handle member inquiries related to payments, transfers, and account activities.
  • Verify and process incoming and outgoing wire transfer requests.
  • Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements.
  • Maintain confidentiality and security of member account information.
  • Review and validate transaction data for accuracy and completeness.
  • Collaborate with internal departments to resolve payment processing issues.
  • Meet departmental deadlines and productivity targets in a high-volume environment.
  • Cross-train and support additional functions within the payments processing team.
  • Process domestic and international funds transfers accurately and efficiently.
  • Perform daily general ledger balancing and account reconciliation activities.
  • Research, log, and resolve payment discrepancies, return items, and account adjustments.
  • Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions.
  • Support fraud investigations and resolution efforts.
  • Handle member inquiries related to payments, transfers, and account activities.
  • Verify and process incoming and outgoing wire transfer requests.
  • Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements.
  • Maintain confidentiality and security of member account information.
  • Review and validate transaction data for accuracy and completeness.
  • Collaborate with internal departments to resolve payment processing issues.
  • Meet departmental deadlines and productivity targets in a high-volume environment.
  • Cross-train and support additional functions within the payments processing team.
  • Process domestic and international funds transfers accurately and efficiently.
  • Perform daily general ledger balancing and account reconciliation activities.
  • Research, log, and resolve payment discrepancies, return items, and account adjustments.
  • Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions.
  • Support fraud investigations and resolution efforts.
  • Handle member inquiries related to payments, transfers, and account activities.
  • Verify and process incoming and outgoing wire transfer requests.
  • Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements.
  • Maintain confidentiality and security of member account information.
  • Review and validate transaction data for accuracy and completeness.
  • Collaborate with internal departments to resolve payment processing issues.
  • Meet departmental deadlines and productivity targets in a high-volume environment.
  • Cross-train and support additional functions within the payments processing team.
  • Process domestic and international funds transfers accurately and efficiently.
  • Perform daily general ledger balancing and account reconciliation activities.
  • Research, log, and resolve payment discrepancies, return items, and account adjustments.
  • Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions.
  • Support fraud investigations and resolution efforts.
  • Handle member inquiries related to payments, transfers, and account activities.
  • Verify and process incoming and outgoing wire transfer requests.
  • Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements.
  • Maintain confidentiality and security of member account information.
  • Review and validate transaction data for accuracy and completeness.
  • Collaborate with internal departments to resolve payment processing issues.
  • Meet departmental deadlines and productivity targets in a high-volume environment.
  • Cross-train and support additional functions within the payments processing team.

Skills:

  • Mortgage processing experience (highly preferred).
  • Mortgage processing experience (highly preferred).
  • Banking, credit union, title company, or financial services experience.
  • Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers.
  • Understanding of NACHA rules, banking regulations, and compliance requirements.
  • General ledger balancing and account reconciliation experience.
  • Banking, credit union, title company, or financial services experience.
  • Mortgage processing experience (highly preferred).
  • Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers.
  • Banking, credit union, title company, or financial services experience.
  • Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers.
  • Understanding of NACHA rules, banking regulations, and compliance requirements.
  • General ledger balancing and account reconciliation experience.
  • Understanding of NACHA rules, banking regulations, and compliance requirements.
  • General ledger balancing and account reconciliation experience.
  • Mortgage processing experience (highly preferred).
  • Banking, credit union, title company, or financial services experience.
  • Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers.
  • Understanding of NACHA rules, banking regulations, and compliance requirements.
  • General ledger balancing and account reconciliation experience.

Education/Experience:

  • High School.
  • High School.
Posted 2026-05-29

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