Lead Sales Associate - Part-Time
- Consistently provides TH Customer Service to company standard.
- Keep merchandise filled to appropriate levels on sales floor.
- Ensure the store is visually distinctive and appearance impeccably maintained.
- Minimize shortages through proper loss prevention procedures.
- Demonstrates awareness of store sales plans and results.
- Demonstrates awareness of individual contribution to business results.
- Follow all operational policies and procedures.
- Manage time and prioritize tasks.
- Demonstrate effective written and verbal communication skills.
- Attends Take 5 meetings and participates in staff meetings, as required.
- Generate maximum sales potential in accordance with the TH Customer Service standards.
- Builds repeat customer base through excellent data capturing and service.
- Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
- Demonstrate effective written and verbal communication skills.
- Manage time and prioritize tasks.
- Represent the TH image through personal and professional appearance.
- Demonstrate professional image and conduct.
- Must be flexible to work rotating hours, as assigned by management.
- Communicate concerns to management.
- Assist in developing Sales Associates.
- Maintain respect of peer group, staff and supervisor.
- Create energy and excitement around shared goals and values and acts with integrity.
- Support all company / management decisions.
- Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
- Adhere to Policies and Procedures.
- Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
- Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
- Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls)
- Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
- Able to lift a minimum of 40 pounds and able to stand for long periods of time.
- Ensure consistent and accurate replenishment of product onto the sales floor.
- Comply with visual presentation standards.
- Execute markdowns and re-merchandise, as needed.
- Maintain store organization fixtures/hardware/general cleanliness.
- Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
- 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
- Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
- Wellbeing Support: A variety of wellbeing tools and programs.
- Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
- Education Assistance: Receive support for continued education including tuition reimbursement.
- Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
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