Manager Retail Risk Management

Samsung
Plano, TX

Position Summary

Headquartered in Englewood Cliffs N.J. Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd.

People Excellence Change Integrity Co-Prosperity

Role and Responsibilities

The Manager of Retail Risk Management is to define prioritize and monitor key metrics for retail to measure the effectiveness of the operation and to provide strategic recommendations to drive revenue growth. The Manager of Retail Business Risk Management will spend 60-70% supporting the Samsung Experience Store and 30%-40% on other retail channels.

The Manager will synthesize insights through data analysis to enable data-driven decisions that help grow Samsungs revenue and market share. The Manager will work with teams across retail identify growth opportunities and lead special projects to address the same develop new KPIs and continue overseeing the current reporting and analytics requirements to support the business.

They should be a strategic analytical and detail-oriented individual who can lead a project along with inter-team collaboration skills. They must be able to apply a wide range of knowledge technical skills and abilities to design and recommend strategic initiatives that drive sellout and market share.

Responsibilities and Duties:

  • Provide analytical validation for the effectiveness of the Samsung Experience Store Operation including promotion marketing trade-in event and services to provide analytical support for business decision-making involving cross-departmental and multi-functional areas.
  • Identify critical retail focus on driving sellouts incremental revenue and strategy development through data analysis data exploration collaboration ideation target implementation performance tracking predictive analytics opportunity identification
  • Apply expertise in quantitative and qualitative analysis to synthesize trends into actionable insights and recommendations and articulate the story behind the numbers.
  • Conduct Industry analysis: Analyze trends patterns early warnings and forecasts. Utilize syndicated and other sources for periodic Retail industry assessment.
  • Total addressable retail market analysis: Internal external view of Samsung mobile device categories including Samsung Experience Stores and Carrier channels
  • Support the Sr. Manager in establishing and maintaining regular automated system based reporting that analyzes data from multiple sources that provide insights into the performance of the Mobile business
  • Collaborate with the cross functional including retail data analytics team in developing and maintaining the validity of the retail initiatives and executions.
  • Collaborate with Retail teams to identify current gaps and emerging trends and recommend solutions based on quantitative analyses and market insights
  • Prepare presentations and updates to leadership and headquarters as needed

Skills and Qualifications

Background/Experience Required:

  • Bachelors degree in Business Analytics Statistics Mathematics or similar field of study (Masters Degree preferred)
  • 6 years of work experience in Management support Business performance analytics Data analytics Sales Analytics or Strategic Planning (Can be 4 with Masters degree)
  • Advanced Excel and Power Point skills; intermediate skills with Tableau
  • Ability to source combine and synthesize large amounts of data from various sources
  • Excellent oral and written communication skills with demonstrated experience building and delivering presentations. Collaboration within Retail teams is a priority for this role.
  • Strong analytical skills with the ability to understand root cause & effect
  • Capability to thrive in dynamic fast-changing environment that requires a high degree of multi-tasking with minimal supervision
  • Plan organize and prioritize multiple complex assignments and projects. Read and interpret detailed and complex customer requirements

#LI-RL3

Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance on company division and individual performance.

* Please visit Samsung membership to see Privacy Policy which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident please click here .

At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Required Experience:

Manager

Posted 2025-11-21

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