Regional Supervisor, OnSite Operations - San Antonio, TX

General Description:

Responsible for the day-to-day performance of all OnSite Specialists with in the region, including customer engagement and collaboration with Sales to further strengthe n and build the OnSite business .

Essential Functions:

• Supervises (directly) the OnSite Specialists . Supervisory duties include selection of new employees, performance evaluations , career development, authorizing of time cards , assigns overtime , responsible for corrective actions.

• Coaching, developing and leadership of all Specialist s throughout assigned territory .

• P artner with Endo scopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business.

• Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists.

• Assist in the implementation of new accounts with a primary focus on Specialist performance.

• Responsible for interviewing and overall talent acqu i sition.

• Responsible for monthly reports to Associate Managers , OnSite Operations and to Regional Manager, OnSite Operations on region performance / activity / HC.

• Enforce on time completion of SLMS assignments for all Specialists .

• Responsible for working with Field Enablement Team to ensure sick days, vacation days and leaves are covered .

• Monitors the attendance of employees.

• Responsible for writing performance and merit reviews.

• Adheres to all policies and procedures put forth in the Sales code of conduct.

• Works with Associate Managers , OnSite Operations to gain understanding of Regional P & L .

• Up to 75% travel ( including overnight )

QUALIFICATIONS / REQUIREMENTS :

• O perating R oom experience in a s ervices - related account for at least 1 year desired .

• 5 plus year tenure with Stryker ProCare or related field desired .

• 3 years of prior management experience preferred .

• B.A. or B.S. in business with an emphasis in marketing or related discipline preferred .

• Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.

• Must be able to review printed materials.

• Must be able to effectively use computer programs ( e.g. Word, Excel, Outlook and Power Point ) .

• Must have Stryker VPN access.

• Must be able to use I-Expense for expense reporting.

• Must be able to communicate with large groups of people.

• Must be able to communicate telephonically.

• Must be able to use common office equipment ( e.g. calculator, PC, fax machine, etc.).

• Must be able to generate and explain detailed forecasts, guidelines and procedur es.

• Must be able to observe and correct minute inconsistencies ( e.g. in the printed word, product appearance, etc.).

• Excellent analytical skills.

• Excellent professional interpersonal skills.

• Demonstrated effective managerial skills with quick decision-making ability.

• Excellent organizational skills.

• Excellent problem solving ability.

• Near visual acuity , ( corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity.

United States of America Pay Ranges:

• USN : $69,500 - $110,900 USD Annual