Administrative Front Desk Medical Asistant - Bilingual

Job Description

Job Description

Job Summary:

We are seeking a detail-oriented and professional Administrative Front Desk Medical Assistant to join our healthcare team. This position is responsible for providing excellent patient service, managing front desk operations, and utilizing eClinicalWorks (eCW) EMR system for scheduling and documentation. The ideal candidate will have experience in a medical office setting and be proficient in handling administrative tasks efficiently.

Key Responsibilities:

• Greet and check in patients, ensuring accurate demographic and insurance information is collected and updated in eClinicalWorks (eCW) .
• Answer phone calls, schedule appointments, and manage provider calendars.
• Collect co-pays, balances, and process payments.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Assist with medical records requests and documentation in eClinicalWorks (eCW) .
• Coordinate communication between patients, providers, and medical staff.
• Perform general administrative duties such as scanning, faxing, and emailing documents.

Qualifications & Skills:

• Experience with eClinicalWorks (eCW) is required.
• Minimum of 1-2 years of experience in a medical office setting.
• Strong knowledge of medical terminology, insurance verification, and HIPAA compliance.
• Excellent communication, multitasking, and organizational skills.
• Ability to work in a fast-paced environment and maintain professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is a plus.
• High school diploma or equivalent; additional certification in medical administration is a plus.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and training.

If you are a dedicated and customer-focused professional with experience in eClinicalWorks , we encourage you to apply!