Server
Summary
Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to treat guests like guests in their own home, ensuring they will want to return again and again.
Requirements
- TABC certified and Food handlers certificate (will provide certification training upon hire otherwise)
- Availability to work at least 14-28 hours or 2-4 shifts/week.
- Possess a background in or willingness to learn more about beer, wine, and spirits
- Must have a basic knowledge of dining room and service procedures and functions.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
Duties
- Welcome and greet guests. Make all patrons feel comfortable and let them know you’re there to personally take care of them.
- Inform guests of specials and menu changes.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about our food, beverages and other restaurant functions and services.
- Take food and beverage orders from guests; enter orders in our point-of-sale system
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Monitor guest’s dining experience. Ensure guests are satisfied with the food and service.
- Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow servers as situations arise.
- Clearing and reset tables.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
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