Area Administrative Manager

: DEX Job Title Area Administrative Manager Job G rade Department Admin Sub-Department Admin Job Key Effective Date June 2024 JOB SUMMARY Responsible for meeting or exceeding assigned monthly metric quotas. Responsible to recruit, monitor, train and develop a team of Administrative Support Specialists. Also provides administrative support to sales, service and contract billing. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor all Sales Orders to completion
• Review and post update all unpaid transactions
• Provide Training and mentoring of assigned personnel
• Address any A/R issues that arise during transaction processing
• Respond to customer service questions
• Support Regional Sales and Service Managers
• Handle Escalated Requests
• Adheres to all safety precautions and follow all safety requirements to properly complete job tasks
• Performs other job-related duties as assigned

MANAGEMENT AND SUPERVISORY RESPONSIBILITY

• Typically reports to: Regional Administrative Manager
• Job is directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management). Job title example(s) of employees directly supervised: Administrative Contract Billing Specialist, Administrative Data Collection Specialist, Administrative Transaction Specialist

JOB QUALIFICATIONS / SKILLS REQUIREMENTS

• Strong attention to detail, with ability to handle a large volume of work at a fast pace.
• Ability to lead a team with solid strategic and tactical direction
• Ability to effectively communicate, both in writing and verbally, across all levels of the organization as well as customers, vendors and suppliers in a clear and concise manner
• Ability to adapt and lead change
• Must be able to manage multiple priorities while meeting assigned deadlines
• Must exercise strong decision making
• Ability to use Microsoft office suite programs

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent preferred
• Minimum of two years in an administrative supervisory role.

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required.
• Travel requirements: Up to 25%
• Climate controlled office environment during normal business hours.

PHYSICAL REQUIREMENTS Sitting Up to 8 hour(s) a day Lifting Up to 0 hour(s) a day Walking Up to 1 hour(s) a day Pushing/ Pulling Up to 0 hour(s) a day Standing Up to 1 hour(s) a day Climbing Up to 0 hour(s) a day Bending/ Squatting/Stooping Up to 0 hour(s) a day Stairs Up to 0 hour(s) a day Reaching Up to 0 hour(s) a day Ladder Up to 0 hour(s) a day Balancing Up to 0 hour(s) a day Step stool Up to 0 hour(s) a day Twisting Up to 0 hour(s) a day Excessive heat exposure Up to 0 hour(s) a day Crawling Up to 0 hour(s) a day Excessive cold exposure Up to 0 hour(s) a day Hands in water Up to 0 hour(s) a day Dust exposure Up to 0 hour(s) a day Kneeling Up to 0 hour(s) a day Loud noise exposure Up to 0 hour(s) a day Data Entry/Typing Up to 0 hour(s) a day Humidity exposure Up to 0 hour(s) a day Unusual hearting or vison demands: None Specified ^Other physical demands or notes : Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.

DISCLAIMER

The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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