Specimen Management Specialist- Full Time-1st Shift

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.

Labcorp is seeking a Spe ci men Pro blem Resolution Spe ci alist to join our team in Houston, TX.

Work Schedule: Monday through Friday 8am- 5pm, with rotating Saturdays and holidays, Overtime as needed.

Job Responsibilities:

• Act a liaison between the lab, clients, and patients.

• Resolve internal & external cu st omer requests via calls, instant messenger & email communications

• Communicates with cu st omers in re spe ctful and professional manner.

• Work in multiple databases to research complex issues and questions.

• Provide cu st omer education and information as needed.

• Review test forms for ac cu racy and report any discrepancies.

• Prepare and triage spe ci men s for analysis.

• Ac cu rately identify and label spe ci men s.

• Pack and ship spe ci men s as necessary.

• Prepare and store excess spe ci men samples.

Minimum Qualification:

• High School Diploma or GED equivalent

• 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital

• 1 year or more of experience in cu st omer ser vi ce

Preferred Qualification:

• Cu rrent or prior Labcorp experience

• Associates degree

Additional Job Standards:

• Excellent communication skills; both written and verbal

• Familiarity with laboratory operations as well as policies and procedures

• Comfortable handling biological spe ci men s

• Ability to ac cu rately identify spe ci men s

• Experience working in a team environment

• Strong data entry and organizational skills

• High level of attention to detail

• Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications

• Ability to lift up to 40lbs.

• Able to pass a standardized color blindness test

All job offers will be based on a candidate ’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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