Admissions Call Specialist (Fri-Sun - 7am - 7:30pm)
Admissions Call Specialist
About Perimeter Behavioral Hospital of Arlington Perimeter Behavioral Hospital of Arlington is one of the leading mental and behavioral healthcare providers in the country. We deliver hope to our patients through comprehensive and dedicated treatment programs. Our focus and commitment to service excellence extends across several states and different care settings. Our team ensures patients receive the high-quality, personalized care they need to overcome mental health and behavioral challenges. We offer a range of settings including inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies. Role Overview As an Admissions Call Specialist at Perimeter Behavioral Hospital of Arlington, you'll play a crucial role in connecting patients with the care they need. You'll be the first point of contact for individuals seeking mental health services, conducting thoughtful assessments and guiding them toward appropriate treatment options. Key Responsibilities- Conduct comprehensive intake interviews to determine appropriate levels of care
- Handle incoming inquiry calls with empathy and professionalism
- Perform initial screenings to evaluate service eligibility
- Assess psychosocial and emotional status, particularly for children, adolescents and adults
- Coordinate with insurance providers and internal teams for verification
- Facilitate communication between clinical staff, nursing team, and business development
- Track and follow up with referral sources regarding patient placement
- Maintain accurate documentation of all interactions and assessments
- Provide clear written and verbal communications to all stakeholders
- Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field
- Strong communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Excellent organizational and multitasking abilities
- Experience in behavioral health assessment and/or treatment
- 1+ year experience in an inpatient behavioral health setting
- Background in insurance verification and medical billing
- Knowledge of healthcare systems and insurance processes
- BLS certification (must be obtained within 30 days of employment)
- Handle with Care certification (must be obtained within 30 days of employment)
- Competitive pay
- Professional development opportunities
- Supportive team environment
- Health insurance
- Dental coverage
- Vision insurance
- Life insurance
- 401(k) with company match
- Generous paid time off
- Supplemental insurance options
- Full-Time
- Friday- Sunday
- 7:00am - 7:30pm
Location
Arlington, TX Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.Recommended Jobs
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