Patient Service Representative

Job Description

Job Description

Patient Service Representative

AOS is seeking an amazing person to serve as Patient Services Rep, and be on the front lines of a busy, world-class orthognathic practice. We are seeking someone organized with a positive disposition. This is a fast-paced demanding role as AOS is a highly sought after practice with high volume. AOS is one of the busiest practices in the city of Houston and well-known for our methods in jaw surgery worldwide.

Candidates for this position will be required to process payments, schedule appointments and assist patients with understanding their coverage, benefits and payment options. This position will be perfect for someone who is motivated and detail-oriented, and has a strong attention to detail, has great written and verbal communication skills, problem-solving and a knack for putting people at ease. Experience in a hospital, dental or orthognathic practice is preferred.

Responsibilities include but not limited to:

• Register patients for surgery.
• Verify insurances.
• Assess patients' medical history and current status.
• Assist the surgery scheduling staff in verifying the eligibility of patients for a given surgery.
• Distribute forms to patients and gather information from them regarding pre-surgery instructions.
• Communicate with physician's office staff regarding pending surgical procedures.
• Communicate with clinic and hospital staff regarding patient's concerns.

ABOUT AOS:

Alfi Oral, Dental Implant & Facial Surgery is a leading oral surgery practice in Houston for all things pertaining to oral surgery. Dr. Alfi and Dr. Hassan have revolutionized the patient experience with new technologies and techniques, faster recovery times, virtual surgical planning, and overall better outcomes. We provide the full scope of oral and maxillofacial surgery, ranging from pediatric dentistry to full face and jaw reconstruction. At Alfi Oral, Dental Implant & Facial Surgery, we create predictable results that benefit the lives of others with a focus on technology, innovation, patient safety, and compassionate care.

Job Type: Full-time

Salary: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid time off
• Parental leave
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77030: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical terminology: 1 year (Required)
• Customer service: 3 years (Required)
• Computer skills: 5 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person