Hospitality Manager

The Hospitality Manager oversees dining room and concierge culinary services in a senior living community, ensuring exceptional resident experiences. This role includes leading hospitality training, managing resident interactions, documenting preferences, maintaining safety and sanitation standards, and coordinating with kitchen and administrative teams. The ideal candidate is a hands-on leader with strong hospitality and food service management experience.

Key Responsibilities:

1. Deliver high-quality dining experiences and personalized service.
2. Supervise and train front-of-house staff in hospitality standards.
3. Maintain visible presence during peak meal times.
4. Manage special events, private dining, and resident committees.
5. Ensure compliance with food safety, sanitation, and regulatory standards.
6. Oversee inventory, cost control, and budget adherence.
7. Collaborate on menu planning and communicate updates to residents.
8. Recruit, train, and evaluate staff; foster a culture of teamwork.

Qualifications:

1. Associate degree in hospitality or related field preferred; HS diploma required.
2. 5+ years in food & beverage management, ideally in senior living or hospitality.
3. ServSafe certification preferred.
4. Strong leadership, customer service, and communication skills.
5. Knowledge of food safety and sanitation regulations.
6. Ability to work flexible hours, including weekends and holidays.

Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura | The Future of Senior Living Dining

Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!