FOH Cashier/Delivery Driver
Position Summary
The Front Counter / Delivery Team Member is responsible for creating a welcoming guest experience in-store while also delivering orders accurately and on time.
This dual-role position requires strong communication skills, a positive attitude, and the ability to work both as part of a team and independently. Team members in this role represent the brand both inside and outside the restaurant.
Key Responsibilities
Front Counter (Cashier)
• Greet guests with a friendly and welcoming attitude
• Take accurate food orders in person and over the phone
• Process payments using the POS system
• Ensure order accuracy before handing off to guests
• Maintain cleanliness at the front counter and dining area
Delivery
• Deliver orders safely and on time
• Verify all items before leaving the store
• Communicate professionally with customers
• Represent the brand positively during all deliveries
• Follow all traffic and safety guidelines
What Success Looks Like
Successful team members in this role:
• Maintain a positive attitude in all situations
• Deliver excellent customer service in-store and on deliveries
• Ensure accuracy and attention to detail
• Work efficiently during busy periods
• Communicate clearly with both customers and team members
• Demonstrate reliability and accountability
Ideal Candidate Traits
The ideal candidate enjoys interacting with people and is comfortable working both in a team environment and independently.
Strong candidates typically:
• are outgoing and friendly
• communicate clearly and confidently
• are reliable and punctual
• stay calm under pressure
• take pride in doing their job well
Work Environment
• Fast-paced restaurant environment
• Combination of in-store and off-site work
• Requires multitasking and adaptability
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