Sr Learning Specialist (Facilitator) - Accounting
- Gather information from SMEs and the L&D Team to design content and training materials for classroom, web, and online learning
- Develop assessment tools to evaluate the impact of employee training
- Develop assessment tools to evaluate the effectiveness and impact of the programs
- Interface with home office, branch and CSSC leadership to include directors, managers, and supervisors as necessary in the development and production of training products and tools
- Catalog and maintain training documents
- Develop curriculum for Train the Trainer sessions for new Learning Specialists and Branch Trainers
- Other duties as assigned.
- Moderate travel required - up to 50%
- Bachelors Degree preferred
- 5 years of industry accounting experience of equivalent
- 3 years of training experience or equivalent
- Instruction Design Software experience - Storyline, Captivate, etc.
- Knowledge of Microsoft Office products (Outlook, Excel, Word, Power Point, Mix, etc) at a proficient level
- Knowledge of Associa Systems including C3, TownSq, Strongroom, Branch Access and others that may added to the platform
- Knowledge of Client Accounting best practices using Associa Systems
- Instruction Design for live and virtual training
- Conflict resolution skills
- Polished public speaking and webinar hosting
- Exceptional communication skills (phone, interpersonal, written, verbal, etc.)
- Professional appearance and conduct
- Professional customer service skills
- Project Management at a proficient level
- Self-motivated, proactive, detail oriented and a team player
- Time management and time critical prioritization skills
- Valid driver’s license
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