Service Coordinator I

Under the immediate supervision of the Home and Community Based Services (HCS) Service Coordination Supervisor or Unit Director performs service coordination duties as required by the Texas Administrative Code to individual’s receiving general revenue services. EXAMPLES OF WORK PERFORMED: Provide service coordination to individuals in the HCS Program, including support to families, through regular face to face and telephone contact to coordinate services that meet the needs of individuals. Facilitate person directed plans to assist the individual with achieving goals and determining the supports needed to meet those goals. Link individuals and families to community resources. Monitors the delivery of and individual’s/LAR’s satisfaction with all HCS services and non-HCS services and reports progress/lack of progress made from the perspective of the customer/LAR on all outcomes included on the PDP every 90 days 100% of the time. Meets 100% productivity targets for contacts each month. Provide accurate and timely documentation of all service coordination activities and responsibilities including contacts, Person-Directed Plans, Plans of Care, Financial Assessments, and other documentation according to current HHSC, H,CS and HOTBHN policies and procedures Participate in staff development activities in relation to assigned duties and according to current program requirements, including peer chart reviews. Performs related work as required. Experience and Training Experience working with individuals with an intellectual disability is preferred. Education Position requires a high school diploma/GED with at least  2 years of experience with individuals with IDD, an Associate’s Degree in a Human Service Field, or a Bachelor’s degree in any field from an accredited college or university.  KNOWLEDGE, SKILLS AND ABILITIES: Must be able to effectively interact with consumers, families and service providers to maintain an adequate plan for each consumer on the caseload. Must be able to consistently and in a timely manner produce documentation as required by the HCS rule and billing guidelines. Must be flexible in schedule yet organized to keep up with demands of individual consumers and program requirements. Must be able to monitor the effectiveness of the services received by the consumers and communicate concerns to providers. Physical capacity may include prolonged sitting, necessitate carrying supplies up to 30 pounds, driving vehicles to transport consumers and/or their families and attend meetings at various sites. Applicant must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification. Salary: $35,000-$45,000 DOE Hours: Mon-Fri 8am-5pm Position: 398 Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes: Benefits: Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions* Employer paid Dental Insurance Employer paid Life Insurance Employer Paid Short Term Disability Employer Paid Employee Assistance Program Payroll Direct Deposit 12 paid Holidays per year Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)** **Certain Requirements Apply** Generous Paid Time Off (PTO) - begins after 3 months of full time employment