Accounts Receivable Specialist
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Wellness resources
- Customer Record Maintenance
- Prepare customer invoices and statements
- Create and build customer relationships
- Identify and resolve billing issues
- Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger for multiple brands
- Research and resolve cash exceptions or returns
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Process refund requests for franchisees and members who are in good standing
- Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
- Process improvements and documentation
- Other duties and projects as assigned
- Intermediate to Advanced Microsoft Excel skills
- Self-starter that can work independently
- Attention to details
- Able to multitask
- Manages to deadlines
- Positive Attitude
- Team Player
- 5 years of general accounting experience required with collections experience preferred
- Proficient in Microsoft Excel and other Microsoft Office products
- General accounting software experience required, QuickBooks and NetSuite experience a plus
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