Senior Site Reliability Engineer
- Partnering with customers and Applications Engineers to remove roadblocks to deployment success
- Writing and fixing Infrastructure as Code (Terraform, Helm, Ansible)
- Developing and maintaining code in Python / Typescript
- Troubleshooting networking, performance, and security challenges
- Collaborating with engineering and product teams to shape improvements
- Responding to outages, participating in on-call rotations and traveling occasionally to customer sites to support deployment and integration
- Strong communication skills, customer empathy and flexibility to adapt
- Hands-on Linux systems engineering and networking experience
- Proficiency with Infrastructure as Code tools (Terraform, Helm, Ansible)
- Development experience in Kubernetes / Python / Typescript / C++
- Experience creating intuitive and high-utility dashboards and vizualizations (Grafana)
- Integrating real-time monitoring and alerting (eg PagerDuty)
- Takes initiative and seeks ownership of the end-to-end infrastructure solution
- Willingness to travel as needed for client support
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
- Minimum of 5 years of professional, full-time experience building and maintaining reliable, scalable systems.
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
- This is a direct hire. Please, no outside Agency solicitations.
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