Manager of ServiceNow Development

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment.

Responsibilities:

Manages the delivery of complex projects which may involve multiple systems
Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness
Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop
Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
Leads data management and reporting efforts to promote a stable architecture and usable platform
A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share

Manage a development team

Qualifications:

[Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options
[Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions
[Required] Knowledge of system architecture and data analytics
[Required] Excellent oral and written communication skills
[Required] Ability to create and present executive level presentations
[Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity
[Preferred] Work experience in regulated Financial Services industry
[Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.)
[Required] Working knowledge of JavaScript
[Required] Knowledge of various IT processes and best practices
[Required] Knowledge of Agile Development framework and effective SCRUM techniques
[Preferred] ServiceNow Certified System Administrator
[Preferred] ServiceNow Certified Application Developer
[Preferred] ITIL Certification
[Required] BS degree in Computer Science, similar technical field
[Preferred] Masters degree in Computer Science