Customer Service Representative
Job Description
The Champions Forest Animal Customer Service Representative serves as the primary point of contact for clients, providing exceptional customer service while supporting the medical team in a fast paced veterinary clinic environment. This role is responsible for scheduling appointments, managing client communications, processing payments, and ensuring a welcoming and organized experience for both clients and their pets.
Key Responsibilities
Greet clients and patients warmly in person and over the phone
Schedule, confirm, and manage appointments efficiently
Answer questions regarding clinic services, procedures, pricing, and policies
Process payments, invoices, and insurance documentation accurately
Maintain accurate client and patient records
Triage incoming calls, e-mails, and messages
Coordinate communication between veterinarians, technicians, and clients
Maintain clinic aesthetics by keeping a clean, organized, and welcoming space
Adhere to clinic policies, procedures, and confidentiality requirements
We are a small clinic, all our employees are cross-trained, you will receive hands on animal training to be able to jump in wherever and whenever needed during the day to ensure daily operations run smoothly.
Qualifications
Experience in a Veterinary Clinic or animal care setting
Knowledge of common veterinary terminology and services
Bilingual is a plus - not required
Ability to sit and stand for extended periods of time
Comfort working around animals of varying sizes and temperaments, including exotic animals
Emotional resilience when dealing with injured, sick, or grieving pets and their owners
Recommended Jobs
EH - ESL Teacher (Grades: K-4)
EH - ESL Teacher (Grades: K-4) -(RTP20260410-006) Description Develop and implement lesson plans that fulfill requirements of the district's curriculum program and show written evidence of pre…
Financial Counselor - PRN
At Houston Methodist, the Financial Counselor position is responsible for screening patients for financial assistance programs to reduce bad debt and improve the likelihood of securing the payment for…
Electrical Project Engineer - Substation QA/QC
Why Black and Veatch Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possib…
Field Service Power Generation Technician - Level III
DESCRIPTION We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Dallas, TX. $5000 Sign on Bonus! In this role, you will…
TRUCK MAINTENANCE MECHANIC
Description Position at JBS Carriers, Inc. JOB DESCRIPTION Position Title: Truck MaintenanceTechnician Department: Maintenance Location: Cactus, TX Reports to: Terminal Service Manager …
Signs & Markings Supervisor
Summary Responsible for overseeing the operations and maintenance of the fabrication, installation, and repair of all signs and markings devices within the City of Garland. Number of Direct and…
Software Development Engineer- Product Reliability Engineering
Job Description Every time someone taps, swipes, or clicks to pay- Visa infrastructure makes it happen in milliseconds, across 200+ countries. As a Software Development Engineer on the Product Reli…
Receptionist / Front Office ( Monday- Friday 8 - 5)
Diana Barnes - State Farm Agency, located in Huntsville, TX has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the r…
Accounts Payable Coordinator
We are hiring for an Accounts Payable Coordinator in Boulevard, Irving, TX 75038 , offering $20/hour for a 6-month contract with strong potential for a temp-to-perm opportunity . In this role,…