Principal Product Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Contributes to the delivery of the Lead‑to‑Cash transformation by ensuring product capabilities align with streamlined, end‑to‑end commercial processes across the customer journey. Designs, develops, and manages the lifecycle of a product or group of products from concept to launch to end of life. Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market. Sets the vision and strategy for their product, ensuring it is competitively positioned and customer‑centric. Manages the product roadmap, including features, upgrades, and maintenance of the product or product line. Works cross‑functionally with user experience, engineering, operations, solution architects, marketing, and others to design, build, and launch new products and/or product features.

Responsibilities

Product Lifecycle Management

• Defines, develops and manages the lifecycle of a product from concept to launch to end of life

Product Strategy, Vision and Roadmap

• Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmap

• Involves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap

• Integrates insights from usability studies and other research to improve user experience and refine the product roadmap

Market, Competitive and Customer Analysis

• Identifies competitive and alternative offerings in the market and assesses their strengths and weaknesses to develop a strategy for winning against the competition

• Conducts market demand analysis to help guide strategic direction related to new exchange providers, new data center locations and new capabilities

Business Case Development

Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the executive leadership team

Product Performance

Uses tools and data analytics products to draw insights from usage and inform product improvements

Cross Functional Collaboration

• Effectively maintains and utilizes relationships with key stakeholders throughout the company

• Ensures alignment in cross-functional priorities

New Partner Identification and Engagement

• Identifies, vets and recommends partners to enhance the product

Backlog Prioritization

• Creates and prioritizes backlogs, working regularly with the team to refine and add detail where needed

• Collaborates closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery

Test Case Definition and UAT Coordination

• Participates in UAT post enablement team testing

Stakeholder Management

• Manages stakeholder expectations within and/or across functions

• Identifies and proactively includes correct stakeholders and communications effectively

• Understands stakeholder needs and builds effective relationships

• Utilizes effective methods of communication with stakeholders, varying approach accordingly

Experience supporting Partner and Channel Sales go‑to‑market (GTM) initiatives is considered a nice to have.

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual

United States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here .

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.