Information Technology Analyst
:
Overview: Kimley-Horn, one of Fortune Magazine's 100 Best Companies to Work For, is looking for an IT Analyst to join the corporate team in our Dallas, Texas office. Responsibilities: In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Dallas office and providing IT helpdesk support to end-users across the region/firm. - Provide support on our corporate IT Helpdesk
- Install new printers/copiers/plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
Qualifications: Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients. - Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
- Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
- Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
- Ability to understand Windows 10 and configure and troubleshoot PC level problems
- Ability to understand basic Windows Active Directory; user accounts and security groups
- Strong communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- A self-starter that can work with minimal supervision; highly organized
- Availability to travel
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