IT Infrastructure Senior Manager
- Supervise, mentor, and develop a team of 6 IT professionals in systems, networking and users support.
- Oversee the design, implementation, and maintenance of network systems, servers, and other IT infrastructure components, with special focus on the Riviana Plants across the US and Canada.
- Manage and update reference architecture and implementation standards for industrial IT infrastructure on premises and also support cloud services when applicable.
- Drive and advise on strategies, implementation, and management of Cloud / Private Cloud hosting services as well as on premise services running today, particularly in the plants.
- Actively monitor risks to technical delivery and work with project and engineering teams to find solutions to technical challenges.
- Coordinate with Operations/Support teams for deployment activities.
- Ensure the IT infrastructure team has a strong internal customer focus.
- Define and support Riviana's plants renewal and enhance IT infrastructure.
- Ensure the scalability of infrastructure design to handle expected growth via operational expansion through organic growth or acquisition.
- Manage IT infrastructure projects to meet Riviana and its parent company objectives.
- Provide advanced level support and administration of all components of the Microsoft Windows O/S, Office 365, and Azure cloud environments as well as the onpremise existing footprint.
- Create a plan and budget to properly ensure the reliability of the plants infrastructure.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Relevant certifications such as PMP, ITIL, CISSP, or CCNA.
- Extensive experience in IT infrastructure management, including network, security and systems administration.
- Strong leadership and team management skills.
- Excellent problem-solving and communication skills.
- Ability to manage multiple projects and priorities simultaneously.
- Knowledge of On premise, Cloud/Azure, knowledge of networking and systems configuration.
- Familiarity and driving knowledge of IT/OT environments.
- Experience with IT governance frameworks such as ITIL.
- Familiarity with reporting to the executive team.
- Understanding of cybersecurity defense practices and industry tools and procedures.
- This position requires travel across US and Canada.
- The role involves working closely with various departments, including IT, locally and corporate, operations, and executive management.
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