Loaner Vehicle Coordinator - Subaru of Georgetown
Loaner Vehicle Coordinator possesses excellent guest service and communication skills, a positive attitude, and a professional appearance and demeanor. Our team members are service-oriented, guest-centered, and focused on safety. Duties and responsibilities include but are not limited to: * Manage the loaner car fleet by:
- Staging loaners on service drive
- Checking vehicles in and out
- Conducting thorough inspections of loaner vehicles.
- Take notes on vehicles condition, mileage, and damage before and after customer use
- Track vehicle maintenance
- Fuel, charge and clean
- Loaner agreements: Guest vin & RO numbers, Verify advisors
- Inventory loaner fleet night
- Process customer information to verify they are eligible for a loaner
- Add and remove loaners in a timely matter
- Assist guests: Answer questions,Picking up their cars, Cashing out, Signing RO’s, Closing RO’s
- Valet services: Schedule, Pick up or deliver guest and loaner cars
- Coordinate & monitor: Sales request - drop offs, pick up and drive by’s and Management request
- Conduct test and final drives
- Fuel guest car with fuel
- Assist valet team to maintain the service drive
- Other duties as needed
- High school diploma or equivalent
- Guest service experience is a plus
- Demonstrate a professional appearance and demeanor
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age to be considered
- This is a full-time position
- Tuesday through Saturday from 8:00am - 5:00pm
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