Administration, Collections & Marketing Team Member
About the Role:
A & W Surveyors is looking for a marketing-minded, people-friendly team member to help get our name out there and keep great relationships with our clients. This role is mostly marketing and client communication, with some follow-up on invoices. If you’re organized, creative, and comfortable talking to people, we’d love to meet you.
What You’ll Do:
Marketing & Outreach:
- Help promote A & W Surveyors and our services.
- Keep our website, social media, and marketing materials up to date.
- Assist with proposals, emails, and client communications.
- Build and maintain client and developer contact lists.
- Support networking and outreach efforts.
Client Support & Collections:
- Be a friendly point of contact for clients.
- Follow up on invoices and outstanding balances in a professional, respectful way.
- Answer basic billing questions and route complex issues to management.
- Keep accurate notes and records of client communications and payments.
- Work closely with office staff and surveyors to support ongoing projects.
- Help with general office and administrative tasks as needed.
Look forward to meeting our next team member!
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