Service Advisor

James Wood Motors
Decatur, TX

Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Responsibilities* Meet with customers and determine their needs for repair and/or service of their vehicle issues

  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
Qualifications* High school diploma or equivalent
  • Valid commercial driver’s license & clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Ability to read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
If you are looking for an opportunity to work for a family owned car dealership that cares about its employees and customers for the long term, consider James Wood Motors Decatur in DECATUR, Texas. Mr. James Wood and the entire Wood family has been serving North Texas since 1978. Many of our employees have been with the organization since day one. Our employee tenure is not the norm in the automotive industry. Great customer service after the sale is what continues to grow the James Wood Motors Decatur Organization. Great employee consideration is why our employees love working here in DECATUR.At James Wood Motors Decatur you'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future. You will be proud to say you work for James Wood Motors Decatur. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-10-18

Recommended Jobs

Board-Certified Orthopedic Surgeon Opportunity in Laredo, TX

Universal Health Services, Inc.
Laredo, TX

Join an Established Orthopedic Practice in High-Growth Border Community Laredo Physicians Group is seeking an experienced, board-certified orthopedic surgeon to launch a new orthopedic surgery off…

View Details
Posted 2025-09-30

Sales Representative

Generator Supercenter
Tomball, TX

Join Generator Supercenter and contribute to our growth by expanding our franchise network. As a Franchise Development Representative, you will play a pivotal role in our generator franchisor busines…

View Details
Posted 2025-10-17

Server Assistant - Clubs

Compass Group
Dallas, TX

  Position Title: [[title]] Pay Range : $12.00 to $12.00    The  American Airlines Center is a multi-purpose indoor arena located in downtown  Dallas, Texas . The arena serves as the home o…

View Details
Posted 2025-10-17

Value Chain Performance Specialist

HF Sinclair
Dallas, TX

Basic Function HF Sinclair is seeking a Value Chain Performance Specialist professional in Dallas, TX. In this role, you will develop Refining Business Segment analytical tools and processes that …

View Details
Posted 2025-10-06

Senior Java Developer

Dynaconnections Corp.
Austin, TX

As a Software Developer at dynaConnections, you will have an opportunity to significantly impact organizational growth and effectiveness by delivering dynaConnections’ best in class technology soluti…

View Details
Posted 2025-09-12

Production Team Partner - Mat Roller & Order Builder - UniFirst

UniFirst
Austin, TX

Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a Team Partner in the Production Department, you w…

View Details
Posted 2025-10-07

Lead Software Engineer, Machine Learning

Monarch Money
Arlington, TX

About Us Monarch came out of private beta in early 2021. Since that time we have quickly become one of the premier ways to manage your financial life. Customers love the product and we have seen rap…

View Details
Posted 2025-09-22

Construction Accounts Payable Lead

Integrated Real Estate Group
Southlake, TX

Integrated Real Estate Group We, at Integrated Real Estate Group, are dedicated to enhancing the lives of our residents. With high values and morals reflected in everything we do, we strive to be …

View Details
Posted 2025-09-14

Certified Medical Physicist (Ph.D. or M.S.) - Plano, TX

The US Oncology Network
Plano, TX

Overview Texas Oncology is seeking a full-time Clinical Certified Medical Physicist (Ph.d. or M.S.) located at the Plano (East), TX clinic at 3705 W 15th Plano, Texas 75075. Texas Oncology is…

View Details
Posted 2025-10-17

Materials Manager (Food Production)

LSG Sky Chefs
Austin, TX

Job Title:  Materials Manager (Food Production)  Job Location:  Austin-USA-78719  Work Location Type:  On-Site  Salary Range:  $61,874.76 - 77,343.45 About us LSG Sky Chefs is one of the …

View Details
Posted 2025-09-16