Service Advisor

James Wood Motors
Decatur, TX

Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Responsibilities* Meet with customers and determine their needs for repair and/or service of their vehicle issues

  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
Qualifications* High school diploma or equivalent
  • Valid commercial driver’s license & clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Ability to read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
If you are looking for an opportunity to work for a family owned car dealership that cares about its employees and customers for the long term, consider James Wood Motors Decatur in DECATUR, Texas. Mr. James Wood and the entire Wood family has been serving North Texas since 1978. Many of our employees have been with the organization since day one. Our employee tenure is not the norm in the automotive industry. Great customer service after the sale is what continues to grow the James Wood Motors Decatur Organization. Great employee consideration is why our employees love working here in DECATUR.At James Wood Motors Decatur you'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future. You will be proud to say you work for James Wood Motors Decatur. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-10-18

Recommended Jobs

Nurse Practitioner (Primary Care - Outpatient) | Sugar Land, TX

Clarius Medical Group, PLLC
Sugar Land, TX

Job Opening: Nurse Practitioner (Primary Care – Outpatient) Location: Sugar Land, TX Job Description Clarius Medical Group, PLLC is excited to announce an opening for a dedicated, full-time N…

View Details
Posted 2026-01-02

Java Developer

Coding Brushup
Texas

We are looking for a skilled **Java Developer** to design, develop, and maintain high-performance, scalable applications. The ideal candidate should have strong experience in Java-based frameworks, b…

View Details
Posted 2026-01-03

NP (Nurse Practitioner) or PA (Physician Assistant)

MEO Staffing, Inc.
Dallas, TX

Dallas Area Emergency Medicine NP/PA for 10-Hour Shifts Would you like us to market you to find your perfect job? Contact us for more information. Join a fast-paced emergency department i…

View Details
Posted 2025-12-18

Patient Safety Attendant

Ardent Health
Pittsburg, TX

Overview Join our team as a PRN, Emergency Room Patient Safety Attendant in Pittsburg, TX.  Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive:  We emp…

View Details
Posted 2025-12-31

Lean Six Sigma Program Manager - Americas

Worldwide Flight Services
Irving, TX

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 cou…

View Details
Posted 2026-01-02

Caregiver (6am - 2pm) - Senior Living Community (2pm - 10pm)

Prestige Estates
Tyler, TX

Join the Prestige Estates Team!  Position: Caregiver – Assisted Living & Memory Care Location: Tyler, TX Job Type: Full-Time Are you looking for a meaningful career that makes a real differ…

View Details
Posted 2026-01-03

Repair Technician

SGS Consulting
Texas

Job Responsibilities: ~ Perform component-level repairs on PCBAs and subassemblies ~ Replace and rework components using advanced soldering techniques (SMD, BGA, micro-soldering) ~ Interpret sch…

View Details
Posted 2025-11-14

Field Service Technicians, Fort Worth, TX - Night Shifts - For Future Consideration

Rivian
Texas

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to att…

View Details
Posted 2026-01-07

Accountant II

Freeport-mcmoran
El Paso, TX

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collabo…

View Details
Posted 2025-12-22