Documentation Control Specialist
- Control, maintain, and update internal and external documents in accordance with API Q1 document and record control requirements.
- Ensure proper document review, approval, revision control, distribution, and archival.
- Prevent unintended use of obsolete documents across all departments.
- Maintain document retention and traceability requirements per API Q1 and customer contracts.
- Support internal and external audits by ensuring document readiness and traceability.
- Maintain and update the calibration system for all inspection, measuring, monitoring, and test equipment (TMMDE).
- Track calibration status, due dates, out-of-tolerance conditions, and corrective actions.
- Ensure calibration records are complete, accurate, and readily available for audits.
- Coordinate with external calibration providers as needed.
- Maintain training matrices and personnel qualification records per API Q1 requirements.
- Ensure timely updates for onboarding, job-specific training, retraining, and competency assessments.
- Track training effectiveness and expiration where applicable.
- Support department managers with training documentation and reporting.
- Review, organize, and control supplier documentation received with raw materials and purchased components, including Material Test Reports (MTRs), Certificates of Conformance, and supplier quality documents.
- Ensure supplier documents meet purchase order, specification, and API Q1 requirements.
- Maintain traceability between received materials and production records.
- Coordinate with Supply Chain and Quality on nonconforming or missing supplier documentation.
- Create, review, and compile complete customer data packages in accordance with contract, customer, and API requirements.
- Ensure accuracy, consistency, and traceability of records included in customer packages.
- Coordinate with Quality, Production, Engineering, and Shipping to ensure timely release of documentation.
- Maintain records of delivered customer documentation.
Data Entry & System Integrity - Perform accurate data entry across systems supporting: Receiving, Production, Inspection, and Shipping.
- Ensure data integrity and traceability from raw material receipt through final product shipment.
- Support continuous improvement by identifying gaps, redundancies, or waste in documentation and data flow.
Purchasing Support (In-Department) - Support Quality-related purchasing activities in alignment with the NOV Supply Chain program.
- Assist with purchase requisitions for calibration, quality services, and approved suppliers.
- Ensure purchasing documentation complies with NOV procedures and API Q1 requirements.
- Coordinate with Supply Chain on supplier documentation and approvals.
Continuous Improvement & Quality Culture - Support the shift from detection to prevention by improving document clarity, availability, and usability.
- Identify opportunities to simplify, standardize, and digitize documentation processes.
- Participate in corrective actions, management review inputs, and quality improvement initiatives.
- Act as a quality system resource for production, inspection, and support teams.
- Associate or bachelor's degree preferred (Quality, Business, Engineering, or related field).
- Experience in document control, quality systems, or regulated manufacturing environment.
- Working knowledge of API Q1 and/or ISO 9001 requirements.
- Strong attention to detail and organizational skills.
- Proficiency with ERP systems, document control platforms, and Microsoft Office.
- Ability to work cross-functionally with Quality, Supply Chain, Production, and Engineering.
- Experience in oil & gas, fiberglass, or manufacturing environments.
- Experience supporting audits (internal, customer, API).
- Familiarity with calibration systems and training management.
- Experience with customer data books and supplier quality documentation.
- Quality & Prevention Mindset
- Ownership, Accountability, & Attention to Detail
- Process Thinking & Continuous Improvement
- Communication & Collaboration
- Time Management & highly organized
- Integrity & dependability
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