Front Desk & Member Services Coordinator: Co-Working Space (Engage)

Front Desk & Member Services Coordinator : Co-Working Space (Engage)

Are you dependable, organized, and detail-oriented? Do you find satisfaction in keeping things running smoothly and making sure no detail is missed? Would those who know you say you are reliable, accurate, and process-driven? Do you enjoy supporting others, following through on commitments, and maintaining order in a busy professional environment?

We are looking for a Front Desk & Member Services Coordinator to manage the front desk of our dynamic co-working office space for lawyers, Engage Workspace for Lawyers . This is a full-time, in-office position that plays a critical role in creating positive first impressions, assisting members, and keeping our office operations organized and professional.

This is a long-term position designed for someone who values stability, consistency, and teamwork, while also being able to work independently and stay calm when interruptions, requests, or unexpected issues arise. We are looking for a professional who takes pride in delivering excellent service, follows established processes with precision, and who can be counted on to show up on time every day and keep the office running smoothly.

Core Responsibilities

Reception & Member Services

• Answer and direct phone calls, messages, and inquiries promptly and accurately
• Manage conference room reservations, ensuring rooms are organized and ready
• Maintain reception and common areas to present a professional environment
• Greet members and guests with professionalism and warmth
• Deliver concierge-level service and support for member needs

Office Administration

• Open and close the office daily (Monday–Friday, 8:30 a.m.–5:30 p.m (with a 1-hour lunch break))
  
  
• Retrieve, sort, and distribute mail, FedEx, and deliveries
  
  
• Manage office and café supplies, budget, track inventory, and reorder as needed
  
  
• Enter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.)
  
  

Events, Marketing, and Lead Support

• Assist with monthly Engage events by handling logistics, RSVPs, setup, and follow-up to ensure smooth execution
• Support lead management by tracking inquiries, following up promptly, coordinating tours, and handing off qualified leads to leadership
• As part of broader responsibilities, carry out basic marketing support tasks such as posting pre-approved content to social media platforms and assisting with event promotion. (Note: This is execution-focused , not a marketing strategist role.)

Member Support & Engagement

• Support new member setup and onboarding by preparing offices, materials, and paperwork, and ensuring checklists and processes are followed

• Ensure member satisfaction by handling concerns and coordinating events and appreciation efforts

Required Skills

• Minimum of 3+ years in a receptionist, office coordinator, or administrative support role (law firm or professional services experience preferred)
• Associate’s or bachelor’s degree preferred
• Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus
• Experience with multi-line phone systems
• Strong people skills with the ability to remain calm and friendly under pressure
• Strong organizational and project execution skills
• Highly dependable, punctual, and detail-oriented
• Comfortable managing interruptions and shifting priorities throughout the day
  
  

Job Type & Location (Dallas, Texas 75206)

• Full-time, in-office Dallas, TX 75206
• Monday–Friday, 8:30 a.m.–5:30 p.m.
  • Candidates must live within 10 miles of our office to ensure reliability and consistency. This is non-negotiable due to the importance of daily on-time attendance.

Compensation & Benefits

• $35,000 – $40,000 annual salary plus benefits package
  
  
• Free parking and professional work environment

Success Behaviors

To succeed in this role, you will consistently demonstrate:

• Reliability, accuracy, and follow-through on all tasks
  
  
• A servant-hearted commitment to supporting the team and members
  
  
• High attention to detail and adherence to established processes
  
  
• A calm, steady approach in managing multiple responsibilities
  
  
• Ability to work in a professional, consistent manner with minimal supervision
  
  
• Alignment with our Core Values :
  
  
  • Great attitude … puts others first
    
    
  • Someone you can count on
    
    
  • Driven to make an impact
    
    
  • Courage to do the right thing
    
    
  • Always open to a better way