Customer Service Manager
Customer Service Manager – Mental Health Clinic
Location: Dallas, TX
Employment Type: Full-Time
Compensation: $70,000–$80,000 annually + bonus incentives
Manage daily clinic operations and elevate the patient experience in a fast-growing mental health clinic. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build high-performing teams. No healthcare experience required — we provide training.
What You’ll Do
- Lead daily operations of a high-volume mental health clinic
- Coach, develop, and hold teams accountable to service and performance standards
- Ensure patient experiences are welcoming, efficient, and professional
- Oversee scheduling, patient flow, and clinic workflow
- Monitor and improve KPIs related to volume, efficiency, and experience
What We’re Looking For
- 3+ years of leadership or operations experience in a high-volume environment
- Proven ability to manage KPIs and have direct performance conversations
- Strong communication skills with both people and data
- Ability to lead confidently in a fast-paced, growth-oriented setting
Nice to Have
- Experience in healthcare, behavioral health, hospitality, or service leadership
- Customer experience or relationship-based sales background
- Experience leading teams through growth or change
Pay & Benefits
- $70,000–$80,000 annually + bonus incentives
- 90% employer-paid medical, dental, and vision insurance
- 401(k) retirement plan
- 10 PTO days (15 after first year)
- 10 paid holidays
About Serenity Healthcare
Serenity Healthcare provides advanced, evidence-based mental health treatments in a calm, supportive, and elevated environment. Our mission is to help patients take back their lives when traditional treatments haven’t worked.
Serenity Healthcare is an Equal Opportunity Employer.
Recommended Jobs
Simulator Technician
About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commerci…
Full-Time Home Service Technician / Handyman
FULL-TIME Home Service Technician (Handyman/Handywoman/Handyperson) TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home saf…
Cluster Sales Manager
Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We kn…
Periphery Specialist(A Group MLB_MFG)-Houston,TX
Purpose of the position Supervision and guidance of administrative training work , Human Resource Coordination & Planning ， Project Planning & Implementation Tracking ， resource cost & OPE (Over…
Maintenance Supervisor (Lease-Up) - The Clayton
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in ins…
Field Service Sales Manager
Job ID#: 34955 Field Service Sales Manager Direct Hire; up to 150K + commissions/incentives Houston, Midland, San Antonio **Ideal candidate has no non-compete **Passion for developing bu…
Settlements Advisor
What You Can Expect As our Power Settlements Advisor, you will be responsible for the estimation and reconciliation of monthly gross margin for the assigned scope. Additionally within the assigned…
Vice President, Compliance Manager(AML)
About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wi…
Pastry Cook
full time The pastry department at June's focuses on scratch baked pastries, plated desserts and house-made ice creams. We are looking for a talented pastry production person to join our 2 person …
Store Manager 404
Store Manager At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders withi…