Retail Facility Manager

The Retail Facility Manager directs and oversees all functions of the facility, including developing and implementing policy; maintaining a safe and functional operating environmental; monitoring daily operations, preparing and managing the budget, fund expenditures marketing strategies, invoices, supplies, and vendor requirements, maintaining the facility; and retaining overall responsibility for facility and staff.

Qualifications

• Minimum education: Bachelor' degree
• Prior facility management
• Ability to work nights/weekends
• Minimum of 3 years of management
• Risk management experience
• Responsibilities
• Open and close facility, Manager on Duty shifts
• Oversees employee hiring, training, HR documentation, and evaluations
• Maintain Policies and Procedures in all aspects of the facility
• Scheduling and evaluation for all Junior Managers
• Write checks as needed
• Nightly Deposit Drop
• Submit deposit reports, payroll reports, and any other applicable reports weekly
• Open all mail, process bills
• Enforce waiver policy
• Schedule weekly manager meetings to review issues and get feedback
• Review closing reports to ensure coupons and refund receipts are included with each closing report
• Coordinate with the corporate office and Director of Community Relations to manage the website
• Regularly update all facility signage, registration forms, and flyers
• Coordinate with the corporate office to add coupons, discounts, inventory items, or other items to the system as needed
• Count the safe daily; use the safe count form to keep track of the totals
• Maintain Petty Cash
• Document use of the Debit/Credit Card
• Maintain budget
• Provide staff with a welcoming and mutually supportive work environment
• Handle customer service issues with discretion and professionalism
• Ensure all staff know all products, procedures, and services to date
• Advocate client safety and satisfaction
• Work closely with PR firm or Director of Community Relations
• Coordinate and track all sales and marketing strategies
• Bring in outside corporate events
• Drive group sales
• Maintain relationships with influencers (schools, hospitals, corporations, etc.)
• Maintain customer and email databases

Job Type: Full-time

Pay: From $52,500.00 per year

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Irving, TX 75062 (Required)

Work Location: In person