Sales Education Training Manager - Mako

As a Sales Education Training Manager, you will be responsible for strategically designing, delivering, and managing Mako training courses, which enable new and existing Stryker Representatives to support the clinical use of Mako Smart Robotics products. The Sales Education Training Manager will act as a subject matter expert in the JR robotic portfolio and be responsible for developing and leading a variety of sales, product, and technology training programs tailored to specific fields and organizational needs, including varying levels of sales (from new hires to sales managers), Marketing, and product design engineers. Additionally, the Sales Education Training Manager will manage pre, peri, and post-course documentation, including grading, filing, and communication to students, managers, and department leadership.

In this role, you will be based in our Flower Mound, TX facility. You will travel up to 50% to Arizona, New Jersey, or Florida during the first year for training, and in the second year, travel will be reduced to 20%

What you will do:

• Train new members of the Joint Replacement/Mako organizations, including competitive hires and new sales managers, through strategically designed and executed structured training courses.

• Lead and educate groups of approximately 30 sales reps with varying levels of industry experience at a given time (including sales associates, reps, competitive reps, and sales managers).

• Align course objectives, content, and workshops to deliver on Marketing objectives and Salesforce needs.

• Identify surgeon consultants to strategically incorporate into training courses and build positive working relationships to enhance course content specific to identified needs.

• Lead and create training courses and workshops based on sound adult learning principles and identified business needs.

• Maintain and increase awareness of competitive offerings and incorporate into product and sales training programs as applicable.

• Partner with product managers to strategically incorporate new products, messaging, and content into programs and courses.

• Deliver effective facilitation, presentation, and coaching skills to course attendees throughout training courses; provide constructive feedback to sales managers.

• Perform training needs assessments in partnership with the Sales Education, Sales Leadership, and Marketing teams and create targeted training programs to meet identified business needs.

• Translate business needs into clinical training programs.

• Participate in key marketing platforms through partnership with the Sales Education and Marketing teams.

• Partner with Marketing to provide educational and adult learning expertise as well as voice of customer feedback (field perspective) for Marketing programs and projects.

• Evaluate program quality and partner with the Sales Education team and other business partners to continuously improve training courses.

• Model compliance throughout all activities and interactions.

• Maintain and track training documentation, ensuring records are complete for all sales school attendees.

What you need:

Required

• Bachelor’s degree required

• 6+ years of work experience

• Experience in Robotics in the medical device industry

Preferred

• Experience in Joint Replacement or medical technology

• 2+ years of experience in sales or technical training

• Demonstrated expertise in relevant products, disease states, human anatomy, and biomechanics.

• Experience in Mako Robotics

• Experience in group facilitation, adult learning methodologies, or presentation skills.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.