Certified Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $19 - $22.5 / Hourly
Recommended Jobs
Change Manager
As a member of the Safran Seats business, you play a major role in teamwork that provides over one million seats to major airlines worldwide. Our commitment to superior quality, comfort and innovatio…
Golf Sales Associate - Edwin Watts Golf
What We Offer: Our Golf Sales Associates receive base pay plus commission! We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employe…
Provider
Job Type: Part-time (10 hours an week) Pay: $10.60 per hour Ability to Commute: Home care providers render a wide range of home care services to seniors who want to age in place, securing their…
Brand Customer Service
: Position Title: Retail Kiosk Brand Ambassador : We are seeking a passionate and outgoing individual to join our team as a Retail Kiosk Brand Ambassador. As a Brand Ambassador, you will play …
Visual Inspection Technician (Drone Pilot)
AERONES , a Global Leader in advanced Wind Turbine maintenance and robotics, is seeking highly motivated Drone Pilots (UAS Pilots) for our Robotics services to join our U.S. Operations Team. We s…
Professional Engineer (PE) - Power Utility Design (Houston)
Description: Professional Engineer (PE) - Power Utility Design Seeking a licensed PE in Texas Location: Remote Are you an experienced Professional Engineer? If you are open to joining a s…
Senior Scheduler | Transplant
At Houston Methodist, the Senior Scheduler position is responsible for providing consumers access to care and treatment through appointment-based availability of healthcare services at a designated fa…
Lead Civil & Structural Engineer
Lead Civil & Structural Engineer JOB-10045031 Anticipated Start Date 2/23/2026 Location Houston, TX Type of Employment Direct Hire Employer Info Our client is a…
Emergency Medicine Physician in Carthage, TX
Did you know that TeamHealth was named among Newsweek "America's Greatest Workplaces" in 2024 and 2025? Our teams provide the best-in-class care coupled with the cultivation of a positive work enviro…
Function Lead
Job Summary The Distribution Center Function Lead coordinates the safe, efficient, and accurate execution of daily operations within assigned functional area(s). This role leads shift readiness ac…