Payroll and Benefits Coordinator

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.

JOB SUMMARY
Are you ready to be the go-to person who keeps everything running smoothly behind the scenes? As our Payroll & Benefits Coordinator, you’ll play a vital role in making sure our team members in both the U.S. and Canada are paid accurately and enjoy the benefits they deserve. You’ll be the friendly expert who handles everything from new hires to special reports—with precision, care, and a touch of flair.

TIME ALLOCATION

• 60% Payroll : You’ll be the maestro of paydays, ensuring every dollar lands where it should.
• 40% Benefits : You’ll help our team navigate their benefits with confidence and clarity.

EXPECTED WORK AND PERFORMANCE
This role is all about making a meaningful impact through accuracy, organization, and great service. You’ll be measured by your ability to keep things timely, compliant, and employee-friendly. Here’s what you’ll be diving into:

Payroll Related Operations:

• Own the payroll workflow—accurate, timely, and drama-free.
• Process pay for hourly and salaried employees like a pro.
• Ensure new hires and rehires are set up correctly, including tax details.
• Review Replicon time and attendance to ensure pay accuracy.
• Handle off-cycle checks and terminations with compliance and care.
• Rock year-end reporting (W-2s, T-4s, 1095-Cs—you name it).
• Create ad hoc reports that help leadership make smart decisions.
• Troubleshoot payroll issues and keep documentation up to date.

On/Off Boarding and Employee Changes:

• Enter new hires and update employee status in systems like ADP and Replicon.
• Process payroll changes and benefit enrollments with precision.
• Coordinate termination coverage and COBRA notifications.
• Keep benefit records organized and accurate.
• Ensure vendor systems reflect current employee data.
• Maintain backup documentation and employee files.
• Provide employment verifications when needed.

Continuous Professional Development:

• Stay sharp by learning about laws and regulations that impact benefits.
• Support your supervisor and team with a collaborative spirit.

QUALIFICATIONS

• Associate’s degree or higher.
• 2+ years of experience in payroll and benefits support.
• Familiarity with government benefit laws and regulations.

REQUIRED SKILLS / EXPERIENCE / KNOWLEDGE

• Intermediate skills in Microsoft Word and Excel.
• ADP Payroll experience is a must.
• Strong communication and listening skills.
• Customer service mindset.
• Conflict resolution abilities.
• Detail-oriented with top-notch data accuracy.

PREFERRED SKILLS / EXPERIENCE / KNOWLEDGE

• ADP HRB/Workforce Now experience.
• Canadian payroll experience.

ATTENDANCE/WORK LOCATION
The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboard and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees.

DISCLAIMER
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.

Pre-employment background screening will be conducted.