Senior Client Service Leader

: With high-level goals provided, provides oversight and technical guidance on moderate to highly complex consulting analyses (e.g., operations improvement, human resources, organizational design, etc.) to support client business needs. With high level goals provided, provides oversight and technical guidance on the preparation of moderate to highly complex sections of management consulting reports. Leads the creation of moderate to highly complex recommendations for improvements to client programs. With high level goals provided, contacts clients to collect or review datasets and/or presentations. Provides project status updates to clients, as required. Manages implementation plans as appropriate. Collaborates with sales staff to create proposals in response to current and potential client requests for proposal (RFPs). Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices. Meets with current and potential future clients to review their current and future organizational needs. Provides technical guidance and training to more junior staff. Mentors more junior staff and develops them for future growth within the discipline and firm. Performs other duties as required. Participate in Communities of Practice (CoP) activities. May participate in professional association and societies, attend conferences, contribute to papers, etc.

Minimum Qualifications

Bachelor's degree. 15 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.

Amount of Travel Required

10%

Skills and Abilities

Expert knowledge of corporate governance practices, organization design principles, accounting principles, finance, supply chain management, and organization management. Excellent written and oral communication skills. Ability to understand highly complex technical, professional and business materials.

EEO Statement

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

Background Check and Drug Testing Information

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Agency Disclaimer

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

Additional Compensation

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

Business Unit

NAU

Group

HQG

Assignment Category

Fulltime-Regular

Employment Type

Regular

Visa Sponsorship Available

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position