Full Time Server

Looking for a passionate individual who is excited to become the newest member of the Suerte Familia

About Our Company

Our mission is to create the best possible experience for every guest who visits our restaurants.

Our vision is to make life better for our team, our guests, our community, and our shareholders.

Our Values : At our restaurants, every person is significant. We act with kindness, accountability, and professionalism, and we are always looking for continual improvement.

Chef Fermin Nunez and the kitchen team are creating a menu inspired by traditional Mexican cooking techniques, featuring local Texas ingredients and house-made masa/tortillas. Our bar program is agave and succulent spirit-focused, with an eclectic, well-curated wine and beer list. Suerte is located at 1800 E. 6th St. in the heart of East Austin and has been a beloved part of our community since opening in March 2018. Our service is rooted in genuine hospitality for each other and our guests, and we are looking for team-oriented people with a positive attitude and a passion for food. Our familia believes every person is important to our shared success, and we treat each other with kindness and respect. Our management team is committed to teaching our staff new skills and knowledge, providing opportunities for growth as part of our company.

About Our Team

We uphold a commitment to excellence. We emphasize the importance of teamwork and actions that align with our values. Our team is passionate about delivering an exceptional dining experience to our guests. They are comfortable interacting with guests in a friendly and professional manner. They are comfortable communicating with management and coworkers. They are detail-oriented and organized. They have excellent time management, prioritization, communication, and multi-tasking skills.

We are seeking qualified applicants with:

• A minimum of one year of server experience, with a proven, stable work history in high-quality and reputable establishments.
  

• Familiarity with OpenTable, or an equivalent hosting software, and Toast.
  

• Dedication to learning about the story behind our menus, including cooking techniques, ingredients, allergens, and inspirations.
  

• Basic wine service and knowledge
  

• The ability to learn and explain the beverage offerings: extensive agave spirits list, house cocktails, curated wine and beer programs.
  

• The ability to accurately take orders and communicate special requests quickly and effectively, as well as curate a special experience
  

• The willingness to take on other duties as assigned
  

• A desire to work within a team-based environment and be proactive in identifying opportunities to support the restaurant and its team members.
  

Basic Qualifications:

• Comfortable lifting and carrying trays, dishes, supplies, goods, and moving tables and chairs (up to 50 lbs)
  

• Enjoy being active standing, walking, and moving around during your shift
  

• Willing to bend, reach, and restock to help keep things running smoothly
  

• Take pride in a clean, professional appearance with proper uniform and grooming
  

• Must be eligible to work in the United States
  

We are committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of their role.

You re Unlikely to Thrive Here If

• You are not looking for a tip-pool environment
  

• You don t enjoy working with others or being part of a team. Collaboration is essential in a high-paced environment where every role impacts the guest experience.
  

• Supporting others, whether in your role or across the restaurant, feels optional. Helping your teammates succeed is part of everyone s job.
  

• You prefer predictability or a slow-paced environment. Fine dining is dynamic and fast-moving every shift can present new challenges and unexpected situations.
  

• You struggle to stay composed under pressure. We move quickly, and keeping your focus, professionalism, and positive attitude matters to both guests and teammates.
  

• You resist feedback or learning from mistakes. Continuous improvement is at the heart of our culture, and we expect team members to be open to coaching and growth opportunities.
  

• You re not detail-oriented. In fine dining, the little things such as service timing and presentation make a significant difference.
  

• You re not adaptable. Shifts, guest needs, and priorities can change rapidly, and flexibility is crucial to success.
  

Interview Process:

• Interview with two managers
  

• Stage in the position for a few hours this is to determine for both parties if we re mutually a good fit. Your stage is non-compensable, but we will provide a snack at the end of your shift, as well as an explanation of what to expect from us in the coming days
  

Benefits:

• Health Insurance for Full-Time Employees, including medical, dental, and vision
  

• Employer covers 50% of the base insurance plan
  

• Paid Vacation, Sick Leave, and Parental Leave
  

• Low-Cost Mental Health Services through the Mike & Sherry Project
  

• Home Restaurant and Sister Restaurant Discounts
  

• Career Advancement Opportunities
  

For consideration, please submit a cover letter expressing your interest and a resume. Your resume will not be considered without at least two work-related references attached. We reserve the right to contact former employers to verify employment history.