Customer Service Representative
Customer Service Representative
Dallas, TX | Onsite
COMPENSATION & SCHEDULE
• $17.82/hour
• Monday – Friday, 6:30 AM – 3:00 PM
ROLE IMPACT
The Customer Service Representative supports day-to-day operations in a service center environment, ensuring timely handling of repair requests, accurate invoicing, and responsive customer communication. This role is critical in maintaining workflow efficiency and service satisfaction in a fast-paced, facility-based setting.
KEY RESPONSIBILITIES
• Manage incoming service requests and log work orders for repairs
• Track repair statuses and follow up with technicians and customers
• Prepare and process accurate service invoices
• Communicate effectively with clients regarding service timelines and updates
• Support daily administrative tasks to ensure smooth shop operations
MINIMUM QUALIFICATIONS
• High School Diploma or GED required
• 1+ year experience in a customer-facing or administrative role
• Ability to work onsite in a service center with shop-like conditions
• Strong attention to detail and follow-through in a fast-paced environment
CORE TOOLS & SYSTEMS
• Microsoft Office Suite (Excel, Outlook)
• Work order tracking platforms
• Multi-line phone systems
• Basic office equipment (printers, scanners, copiers)
PREFERRED SKILLS
• Experience working in a mechanical or repair shop environment
• Familiarity with service dispatch or repair management software
• Bilingual English/Spanish
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
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