AmeriCorps - Patient Information Coordinator (Behavioral Health)

Benefits

We Offer Outstanding Benefits:

• Biweekly Living Stipend: $760.00
• Education Award: $7,395.00
• Meaningful Community Health Experience
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Our Legacy as an AmeriCorps Patient Information Coordinator

Embrace an opportunity to redefine community healthcare at Legacy Community Health as an AmeriCorps Patient Information Coordinator. Located in vibrant Houston, TX, this role is perfectly crafted for individuals passionate about eliminating healthcare barriers and pioneering patient support. It's more than a job—it's a commitment to transforming the healthcare journey for every individual who walks through our doors.

As a vital member of our team, you will greet, guide, and inform our patients and their families, ensuring they have seamless access to our primary healthcare services. You will be pivotal in crafting an environment that is welcoming, informative, and efficient, significantly shaping the healthcare experiences of both new and returning visitors.

Additionally, as part of the esteemed Legacy's AmeriCorps Program, you’ll wear your AmeriCorps logo with pride, ready to rise to the call of community service when needed, especially in times of crisis. Whether you're providing vital wayfinding within our facility or assisting in disaster recovery, your impact will resonate far beyond the confines of traditional service hours.

Key Responsibilities

• Identify and assist patients experiencing barriers to accessing healthcare, emphasizing support for newcomers to Legacy systems.
• Welcome and guide patients, families, and visitors with a positive attitude, enhancing their overall facility experience.
• Provide accurate information and directions, ensuring efficient facility navigation and support.
• Offer wayfinding assistance to patients, leveraging available resources for effective help.
• Support the assigned patient care area, ensuring seamless patient assistance and visitor support.
• Adhere to Legacy Community Health Corps standards by proudly wearing the AmeriCorps logo daily.
• Participate in community service and disaster recovery efforts, potentially involving both virtual and in-person engagements beyond standard service hours.
• Collaborate with community partners to align service opportunities with program objectives.

Qualifications and Experience

• Must possess a High School Diploma or GED.
• Strong interpersonal skills, with a desire to improve community healthcare access.
• Ability to work independently and collaboratively within a dynamic team environment.
• Commitment to representing the AmeriCorps ethos and values in all interactions.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!