Collection Agency Compliance Manager

The Role (Why You Might Care)

Collection

AI-powered compliance tools, automated monitoring, and data-driven workflows

Compliance Management System

What You’ll Actually Do

Own and evolve theCompliance Management System , including monitoring, issue tracking, escalation, and reporting

Lead Third-Party Risk Management : vendor due diligence, risk assessments, ongoing monitoring, and documentation

Embed compliance into AI-driven workflows and automation, not just manual reviews

Maintain audit-ready policies, SOPs, licenses, vendor files, and documentation

Manage licenses, renewals, audits, certifications, and regulatory deadlines

Monitor federal and state regulatory changes and assess business impact

Support internal and external audits (client, regulatory, partner)

Provide clear, practical compliance guidance and training across teams

What We’re Looking For

RMAI CCCP certification (or equivalent) and ability to maintain required state collections licenses

7–10+ years of compliance experience in collections, financial services, fintech, or regulated services

Strong working knowledge of FDCPA, CFPB guidance, and state collections laws

Tech-savvy and fast-learning—comfortable with compliance platforms, dashboards, and automation tools

Hands-on experience running TPRM programs and managing third-party risk

Ability to stay calm, thoughtful, and effective under pressure

Strong organizational, analytical, and communication skills

Comfortable operating in a fast-moving, high-ownership environment

About Kompato AI

first and only fully licensed, AI-native collections agency

We’re backed by $100M from Sequoia Capital and other top-tier investors and are part of a leading global AI group serving major financial institutions. Compliance is treated as a core product capability, not a checkbox.

How We Operate

Extreme Ownership – We act like founders and own outcomes

Insight-Driven – We challenge convention and act on what’s true

Mindfulness – We stay composed and intentional under pressure

Audacity – We aim high, execute fast, and take social impact seriously

Why This Role Is Different

You’ll help shape what modern, AI-driven compliance looks like in a regulated industry—and do it in a company where compliance has real influence on how technology and operations are built.